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1. How do I stop water/sewer service?

You may stop service by calling Customer Service during normal business hours: (540) 507-7300, option 1.

We need a minimum of one business day notice to stop service Monday - Friday and we are closed on weekends and holidays.  If you call by 4:00 p.m. on a Friday, service will be stopped on the next business day.  

The representative will ask for your stop date and your forwarding address.  

Customer Service Business Hours:
Monday - Friday
8:00 a.m. - 4:30 p.m.
Closed Weekends and Holidays

2. What if I am moving?

If you are moving, please contact the Spotsylvania County Utilities department to stop service at your current address.  Please call the Customer Service department at (540) 507-7300, option 1.  You will be asked to verify your account and to provide a forwarding address for your final bill.

Spotsylvania County Utilities does not transfer services from one location to another.  If you are moving to a location that Spotsylvania County Utilities provides service, a new application for the new address will be required.  Please see Apply for Water / Sewer Service (LINK) for more information.