Show All Answers

1. How do I request access to the system?

A Security Change Request form is available at http://www.spotsylvania.va.us/finance-enterprise, complete and submit this form.

2. How do I log in?

Access the system using the following link: https://SCONEJOB.SPOTSYLVANIA.VA.US/Production; then log in using the same credentials you use to log into windows.

3. Are there user manuals to walk me through how to enter something into the system?

Yes, all user manuals can be found at http://www.spotsylvania.va.us/finance-enterprise.

4. My workspace is blank and says “Workspace Loading” but nothing is happening, what do I do?

Use the refresh button in your browser to reload the page or right click in the page and select reload.

5. I’m receiving too many emails from the system, is there a way to keep the emails from overcrowding my inbox?

Yes, you can create a new folder that will automatically route all system emails into that separate folder. For information on how to create a separate folder please see the user guide at http://www.spotsylvania.va.us/finance-enterprise.

6. What is a Security Code?

A security code represents a department or division. It also drives approvals and limits users to view only information for that particular department or division.

7. What are Screen Links?

Screen links display all the screens related to the current screen or record you are currently viewing.

8. Can records be exported to excel?

Yes, to export information to excel select the “Export to Excel” option. Note: You are required to use search criteria to narrow down the record list before exporting.

9. What information is required to be entered?

All fields noted with an * are required, the record will not save unless all of these fields are completed. Additionally, finance has selected some additional fields that will be required. These do not have the * but an error will display, for example the description field.

10. Why is the Attach button greyed out and unable to be selected?

When adding an attachment to a record a description must be entered before the attachment can be submitted. Once the file is selected and the description is entered, the button should un-grey and be able to be selected.

11. Can I modify what is displayed in grid mode?

Yes, when in grid mode select the checkbox dropdown located in the first column. This will display all available display options. Once you have selected what you would like, click somewhere else on the screen to have the changes applied. If you select the button on the bottom, the system will revert to the original display. This will then save your display preferences every time you access that information.

12. Is there a way to see only objects that are associated with a particular key?

Yes, when entering an account you can use to the “Lookup Account” option. To see only objects associated with a particular key you can search by the key number or lookup the key number. Then only the objects associated with that key will display. You can also search for objects in this lookup.

13. I received the error “Invalid account association in fiscal year”, what does this mean?

This means that the key and object you have selected are not associated and therefore that account does not exist. If you need this account, you will need to complete the Account Request Form located at http://www.spotsylvania.va.us/finance-enterprise.

14. How do I view jobs that I have run in the past but no longer show up in my Workspace Job Queue?

You can view all your submitted jobs by going to the Finance Job Output (SYUTFO) screen and enter your search criteria. Available search criteria include start and end date, job number, user Id, and/or description.

15. Can I start a record with information and then come back at a later date to complete it?

Yes, so long as you enter all required data, you can save the record but not approve it. If you don’t approve the record, it will remain in your job task and you can access it and complete it at a later time then approve it.