You can use the water while we are flushing on your street. Please be aware, however, that the flushing process may stir up particles and sediment that may have accumulated over time in the water main. If you use water while we are flushing you may notice discolored water. If you experience discolored water, customers are advised to flush faucets with cold water for a few minutes until the water runs clear. Customers should also check the water before washing white clothing. If discoloration persists, please call (540) 507-7300, Option 1, M-F, 8:00 a.m. - 4:30 p.m. or after business hours and holidays call (540) 507-7340.
You may also experience low water pressure while flushing is taking place. If this happens, your water pressure will return to normal once the flushing has ended on your street.