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1. How do I start water/sewer service?

If the residential or commercial property has an existing connection, an application for service is required to establish water and sewer services at the property address. Please note, Spotsylvania County Utilities does not initiate water and sewer services by telephone.  

You can find the application here.  Apply for Water and Sewer Service (LINK).  Please note this application is not an online application.  It will require completion with signature(s) as well as required back-up documentation.

Developers:

All new tap, meter and service connections require an application and authorization prior to connection through Spotsylvania County Utilities Engineering and Construction Division.  All applicable New Connection (Developer) Rates and Fees apply.  Please visit the Development pages for more information or call (540) 507-7300, option 1.  

  

2. How long will it take to process my application?

Spotsylvania County Utilities generally processes completed applications for water and sewer services to existing connections within one business day.  In order for the application to be processed, all required documentation must be received.   

For more information, please see Apply for Water and Sewer Service (LINK) or call the Customer Service department at (540) 507-7300, press Option 1.

Developers:

All new service connections require an application and authorization prior to connection through Spotsylvania County Utilities Engineering and Development Division.  For more information, please visit the Development pages (LINK).  

3. What is required to establish an account for water/sewer service?

To establish an account for water/sewer service to an existing connection, the following is required:

• Legal Name of the Account Holder(s) - all individuals listed on the Deed or Lease Agreement need to be account holders.
• Social Security Number or Driver’s License Number with the State issued in.  If a business applicant, provide the Federal Tax ID number.
• Physical Address of the service location
• Billing Address
• Email Address
• Telephone Number
• Rental Lease Agreement**  
• Deed
• Photo Identification

**All Rental Lease Agreements must be signed by the Property Management/Owners of the property AND it must be signed by all individuals listed as Tenants to be considered a valid lease.  In addition, the lease agreement should also indicate the tenants are responsible for utilities.  

For more information, please see Apply for Water and Sewer Service (LINK).

4. What if I am moving?

Spotsylvania County Utilities does not transfer services from one location to another.  A new application is required.  Please see the Apply for Water/Sewer Service page (LINK) for more information.  

Be sure to let Spotsylvania County Utilities know that you want to stop service at your previous address after your move (or at anytime you are ready).  Please call the Customer Service department at (540) 507-7300, press Option 1.  

5. How do I request a new water/sewer tap, meter, and service connection?

To request a water and/or sewer tap, meter, and service connection, please email [email protected].  

Please include the following information in your email:

• Your name
• Your phone number
• Property address you are requesting the water and/or sewer tap/service connection
• Tax Map Number

Your request will be sent to the Engineering and Construction Division for review.  This review generally takes one to three business days. If water and/or sewer service is available to the property address, they will send you a quote and further instructions about how to proceed to obtain water and/or sewer at the property address.