First, call Spotsylvania County Utilities. View the Report a Sanitary Sewer Backup/Stoppage page.
If you suspect a sanitary sewer line or drain stoppage, or you are experiencing sanitary sewer backup or overflow, contact the Spotsylvania County Utilities department immediately. Be sure to contact Spotsylvania County Utilities first. A qualified technician will be dispatched to help you evaluate the problem.
- Weekdays (excluding holidays) from 8 a.m. to 4:30 p.m., call 540-507-7300, Option 2
- After-hours/weekends/holidays: call 540-507-7340 or call 540-507-7350
What to Do
If you are experiencing a sanitary sewage stoppage, sanitary sewer backup or overflow, do not run any water or chemical agents down the drains or plumbing lines until Spotsylvania County Utilities has had the opportunity to respond. Remember to call Spotsylvania County Utilities first. To learn more about our policies, please view the Reported Sewer Backup Policy (PDF).
What We Will Do
A qualified technician will be dispatched to help you evaluate the problem. They will determine whether the blockage is on your property or Spotsylvania County Utility property. If the blockage is occurring on County property and cannot be traced exclusively back to your property, then the County will work to repair the County infrastructure. If the blockage is on your property, you can consult with a plumber to fix the issue.