Why change the meters now?

The decision to implement the new system was driven by its ability to help the County's Water Department automate the collection of meter readings, provide customers with a better understanding of their water bills and identify leaks that are responsible for much of the system's treated water loss.  Customers will have more control over their water bills and the County will be able to improve service and operate at a greater level of efficiency.

Smart Metering

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1. What is SCU's Smart Meter Program?
2. What is a Smart Meter?
3. Why change the meters now?
4. What are the benefits of the new meters and technology for the residents?
5. Do I have to pay for installing my new meter?
6. Will my bill go up even if I am using the same amount of water as before?
7. When will I receive my bill?
8. What makes "smart meters" different from the meters we currently have?
9. What is the technology that reads my meter and sends it to the County? Is it safe?
10. When will I know that my meter will be upgraded?