Why was my purchase order or invoice was rejected by the system?

System rejections usually occur because the creator forgot to attach the necessary support for the record. Creators will receive an email from the system indicating cause for rejection. Once the corrections are made, the user will restart the workflow, save and approve the record to resubmit.

Show All Answers

1. How do I know if I have something to approve?
2. How do I know my Purchase Request or Invoice has been fully approved?
3. My purchase order or invoice was rejected, what do I do?
4. Why was my purchase order or invoice was rejected by the system?
5. The system rejected my request due to requiring an attachment, I’ve added an attachment but cannot approve. How do I restart workflow?
6. I’m going to be out of the office, is it possible to have approvals sent to someone else in my absence?
7. We’ve had a change in staff and need to update our approvers, how do we do this?