My purchase order or invoice was rejected, what do I do?

Whenever a rejection occurs, you should receive a comment on why it was rejected. If the comment states something needs to be corrected, you would access that record and make the necessary corrections and approve it for submission again. If you do not receive a comment, you should contact the approver who rejected the record and ask why the record was rejected.

Show All Answers

1. How do I know if I have something to approve?
2. How do I know my Purchase Request or Invoice has been fully approved?
3. My purchase order or invoice was rejected, what do I do?
4. Why was my purchase order or invoice was rejected by the system?
5. The system rejected my request due to requiring an attachment, I’ve added an attachment but cannot approve. How do I restart workflow?
6. I’m going to be out of the office, is it possible to have approvals sent to someone else in my absence?
7. We’ve had a change in staff and need to update our approvers, how do we do this?