We know that some residents have expressed concern about some people who cannot afford to pay for this service and/or do not have any form of insurance. Specifically, they feel some people will hesitate in calling for assistance from the EMS crews when they have an emergency. The ability to pay will never be considered when providing service.
Compassionate Billing Policy
Under the Compassionate Billing Policy (PDF), no one will suffer financial hardship as a result of a necessary emergency medical transport. When residents need emergency assistance, they should call 911 without hesitation. Also, based upon the localities we have contacted, they have all reported that there has not been a decrease in call volume but in some cases call volume has increased.