FAQs • Spotsylvania County, VA • CivicEngage

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Business Tangible Property

1. Who should file?: Virginia Tax code 58.1-3518 requires all business owners, including home based businesses, to file a business tangible property return and current asset list annually. If you conducted business as an individual, partnership, corporation or LLC, or if you own leased business equipment in Spotsylvania County on January 1 of this year, you must complete a return. A separate return should be submitted for each business location.

All property located in Spotsylvania County on January 1st and used or available for use in your business is taxable. Property required to be reported is not subject to proration and is taxed for the entire year, even if it is sold or moved out of the County after January 1st.

Itemized List

Attach an itemized listing of all assets owned or used in the business. The list needs to contain the name of the item, acquisition date and cost In the event there was no cost for acquisition, please provide an estimate of fair market value at the time of acquisition. This includes property that is:

Fully depreciated or expensed for federal tax purposes
Leased or rented (do not include real estate)
Owned personally and used in the business on a full or part-time basis
Received as a gift

Example of items:

Calculators
Cameras
Chairs
Cubicles
Desks
Desktop/laptop computers
Fax
Filing cabinets
Forklifts
Handheld tools
Pallet jacks
Pictures
Power tools
Recorder
Shelves
Signs (fixed or portable)
Skidders
Telephones/cellphones
Etc.

Incomplete Returns

Upon receipt, all returns are reviewed for completeness. Do not write "same as last year" or "see attached" as this will result in the rejection of a return. Penalties may be incurred if form is not properly completed and signed.

Internet Based Businesses

These types of businesses must report any assets they use to operate the business. This includes whether they are personal or business owned (but not limited to):

Chair
Computers
Desk
Fax Machines
Printers
Scanners
Etc.

No Cost Provided

Since the assessment is based on information and schedule(s) that you provide, an assessment will be made by means of percentage of original cost and/or fair market value. If no information is provided, the Commissioner of Revenue is required by law to assess property based on the best information available.

3. What is the depreciation schedule for 2023?

2023 Depreciation Schedule

Year Acquired	% of Original Cost
2022	50%
2021	45%
2020	40%
2019	30%
2018 and Prior	20%

4. When do I file?: To avoid a late filing penalty of 10%, this form must be postmarked on or before February 1st each year.

5. What if I need more time to file?: An extension may be requested for thirty, sixty, or ninety days. The request must be filed with our office on or before February 1. A confirmation will be sent to you via letter, email or fax. A copy of the extension request form can be found on the Forms page.

6. When will I receive a bill?: Tax bills are mailed twice a year, approximately 30 days prior to the due dates of June 5th and December 5th. If you do not receive a bill, please contact the Treasurer's Office at 540-507-7058 or visit Pay Your Bills Online or visit the Commissioner of the Revenue's Office.

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Business License

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1. I want to start a business in the county, do I need a business license?: The filing for a business license and payment of the tax is only required for those businesses that have annual gross receipts of $2,000,000 or more.

2. How do I obtain a business license?

If the business will be physically located in Spotsylvania County and the annual gross receipts are $2,000,000 or more, you will need to file an application with the business license office and pay the applicable tax. The following requirements need to be completed prior to submitting the registration form and before a license will be issued.

An approved zoning use permit must be issued.
If you have a trade name and are not using your full legal name as the name of the business, then the fictitious name certificate needs to be completed and recorded with the State Corporation Commission. Click this link to check name availability. https://cis.scc.virginia.gov/Account/NameCheckAvailability .
For contractors - When gross receipts are over $2,000,000 and a registration form is submitted, please attach the confirmation page from Contractor's Certification of Insuring Liability for Workers' Compensation in Virginia (WCC) submitted online. Form 61A. If this is omitted, it will delay the application process. Click here to watch a tutorial on how to submit online with WCC.

3. How long does it take to get a license?

A business license will only be issued if the business has gross receipts over $2,000,000 per calendar year. The time frame will vary depending on the different requirements and how long it takes for the other offices to process their paperwork.

After the registration, all necessary documents and payment are received; the license will be printed and mailed within approximately 10 to 14 days. A business license will only print after the account is paid in full.

4. Where do I get the form to file a zoning use?

You can pick up a form at:

Community Development
9019 Old Battlefield Boulevard
Suite 300 (3rd Floor)
Spotsylvania, VA 22553

Phone: 540-507-7222
Fax: 540-507-7281

Email Zoning

5. Where do I get the form to file a trade name?

The form for filing may be obtained at the State Corporation Commission.

Click here for more informatoin - www.spotsylvania.va.us/1607/Trade-Name

You should register this name before:

Creating a website or facebook page
Having business cards printed
Opening a checking account
Placing an ad in a magazine or newspaper, etc.

6. Where do I get the form to file a partnership agreement?

This is a written agreement between all parties involved in the business and will need to be notarized and filed with the Clerk of the Circuit Court. There is no special form to use or file. You may want to check with the library for books on how to write this agreement or go to the Clerk's Office to view agreements already registered.

Once the business is classified as a partnership, a tax return for a partnership will be filed at the end of the year. If each party decides to file a Schedule C (Profit or Loss from Business) to report money earned, each is responsible for their own license. Filing a Schedule C is for a sole proprietor, not a partnership. Please consult with a income tax professional.

7. I am going to be a contractor. Do I need a state license?

You could be required to obtain a license with the Department of Professional and Occupational Regulations (DPOR) in addition to the County business license. The State classifications are either a Class A, B or C License. Generally this license is needed, when you accept or bid on any jobs over $1,000.

Once the State license has been issued, this does not exempt you from any county or city license. For more information please call the State Board for Contractors at 804-367-8511.

8. I already have a State contractor’s license. Do I need to obtain a contractor’s license for every county/city in which I perform work?

Yes, if that locality has a business license tax. (State and Counties/Cities are governed by separate regulations). Since each locality sets their own tax rates (not to exceed the State limits) the business license tax will vary.

Not all localities in Virginia have the business license tax, so please contact the Commissioner of the Revenue or Director of Finance in each locality where the work is performed for your tax liability.

9. Do I need a Tax Identification Number?

There are two different tax identification numbers that are commonly referred to as "Tax ID Number".

Sales Tax

This is a State requirement for Virginia. If you will be buying wholesale or selling wholesale and /or retail, more than likely you will need to file Form R-1 with State. Please contact the Virginia Department of Taxation at 804-367-8037, or register online.

Federal Identification (Employer Identification Number)

Form SS-4. This number is used to identify the tax accounts of employers, sole proprietors, corporations, partnerships, estates, trusts and other entities. You will need an Employer Identification Number (EIN) if you have employees, a Keogh plan, operate your business as a corporation or partnership or file a tax returns for either employment, excise or Alcohol, Tobacco, and Firearms. Visit the IRS website or apply online.

10. Is a business required to pay a business property tax?: Businesses located in Spotsylvania County on January 1 are subject to a property tax for the full year on machinery, equipment, furniture and fixtures, as well as motor vehicles. Property forms should be filed by February 1 on each year to avoid penalties. Please visit Business Tangible Property Division for more information.

11. What are the requirements for a food establishment?

In addition to the zoning use, registering the trade name and/or other liabilities, you will need to contact the following:

Alcohol and Beverage Control Board - If alcohol is going to be served on or off the premises, please call 804-213-4440.
Health Department - For health permit requirements please call 540-507-7386.
Meals Tax Division - A registration form needs to be completed and filed with the Meals Tax office. You will be responsible for the collecting and remitting the County meals tax of 4% on all prepared foods (in addition to the State sales tax). The 4% meals tax is remitted to the County on the 20th of each month for the money collected the preceding month. Beginning July 1, 2011, the meals tax rate will increase to 4.5%.

12. Do I need to obtain a license for door-to-door solicitation?

You do not need a business license if your annual gross receipts are less than $2,000,000. However, regardless of the business license, you will need to obtain a solicitation permit if you are going to solicit business in residential areas.

For questions and processing, please contact the Sheriff's Office at 540-507-7120.

13. Does Spotsylvania have a Cigarette Tax?: Effective October 1, 2021, there will be in place a cigarette tax in the amount of $0.30 for each pack containing 20 cigarettes, and $0.02 per cigarette in packs where the count varies from 20. The tax is evidenced by the use of a tax stamp and must be paid by each cigarette dealer or other person liable for the tax. The Northern Virginia Cigarette Tax Board will administer the tax on behalf of the County and will be working with dealers and other persons liable for the tax in advance of the October 1, 2021 effective date. The enacting ordinance (Chapter 21 Article XV) is located here.

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Compost - Livingston's Blend

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1. What is Livingston's Blend?

Livingston's Blend Compost is a high quality compost product for use as a soil amendment and turf topdressing.

Livingston's Blend Compost (LBC) is produced from wastewater biosolids, through the controlled biological process of composting. At the Livingston Composting Facility, natural decomposition is accelerated enabling us to produce a high quality soil amendment product. By controlling the composting process, biosolids are sanitized through the generation of heat, then stabilized to allow for versatility of end use. Through this process, valuable organics generated from Spotsylvania County are naturally recycled into a product which is beneficial to plants and the environment.

Livingston's Blend Compost benefits the environment by helping to decrease runoff and soil erosion, by adding organic matter that effectively absorbs and holds water. Without an adequate amount of organic matter, soil becomes compact and allows water to run off - thus causing erosion and insufficient moisture for plant growth. Adding Livingston's Blend to the soil allows for the aggregation of soil particles, creating pore spaces for air. This space allows for moisture to more readily enter the soil surface, enabling the soil to hold more water and allowing for increased plant growth. This also, in turn, decreases runoff and soil erosion.

Livingston's Blend Compost Brochure (PDF)

2. How do I get compost?

LBC is available at:
The Livingston Landfill
6241 Massey Road
Spotsylvania, VA 22551

Hours for pick-up are:
Monday through Friday
7 a.m. to 2 p.m.

Call ahead to ensure availability since compost can sell out.

For assistance with delivery cost, to arrange delivery and to check compost availability, please call 540-507-7487 or 540-841-6925.

Visa and Mastercard accepted at the site only (per County policy). Checks/cashier checks accepted only when made payable to the "Treasurer of Spotsylvania County." Cash is not accepted.

3. How much does it cost?

3/8 inch Compost:

Public: $20 per cubic yard
Commercial: $16 per cubic yard with a minimum order of 100 yards, picked up within 30 days.
Delivery: $100 per load plus cost of compost with a minimum order of 10 cubic yards. Maximum distance for delivery is 25 miles.

1/4 inch Compost:

Public: $25 per cubic yard
Commercial: $30 per cubic yard with a minimum order of 100 yards picked up within 30 days.
Delivery: $100 per load plus cost of compost with a minimum order of 10 cubic yards. Maximum distance for delivery is 25 miles.

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Finance Enterprise - Accounts Payable

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1. The Invoice description field is not long enough for my invoice text, what can I do?: On the APOHININ screen, there is a tab located next to Invoice Details, titled Invoice Text.
This text box can be used to enter any additional information needed that cannot fit in the Invoice Description field.

2. What do I do if the invoice does not match the purchase order?

If the Invoice is under the amount of the Purchase Request, you can select to fully extract and the remainder of the encumbrance of the PO will be closed when the invoice is approved/posted.

If the invoice is over, a change order will need to be entered and processed before entering the invoice.

3. What types of purchases are exempt from purchase orders?

See the Procurement Policy section 2-9 for all exemptions.

Link : Procurement Policy (PDF)

4. How are Travel Claims and Check Requests processed?

Travel Claims and Check Requests for existing vendors will be treated as direct invoices in the APOHININ screen.

Creators will need to create a user generated invoice number and ensure all proper support is attached before approving.

Check Requests for one-time vendors will require the department to use the one-time vendor form. Once the form is completed, it needs to be emailed to get appropriate approvals, and then the approver must forward to the AP Department.

5. What are the attachment requirements for invoices?: All invoices require the original vendor invoice and packing slip or ensure the invoice is marked and initialed to indicate that the items shipped were received. Failure to attach these documents will result in rejection by the system or AP.

6. How do I view the original vendor invoice?: Original vendor invoices can be viewed by pulling up the record in APOHININ and viewing the attachment.

7. When will my invoice be paid?: Unless otherwise indicated, payments are issued 30 days after the invoice date. Creators can add a comment to the approval box before final submission requesting a payment be made by a certain date.

8. How can I see if an invoice was paid?: To see if an invoice has been paid access the PEIQ screen and search by the information you have available. The "Invoices” section will display the invoices for the vendor and the check number and check date if it has been paid.

9. My Invoice Proof Listing has a block stating “Approval not complete”, will my record process?: Yes. “Approval Not Complete” is the only block that will still allow you to process a record. Approval of a record will not be fully completed until the final approval which is granted by the Office of Accounting and Procurement.

10. Can I run an Invoice Proof Listing for a single invoice?: Yes, on the APOHINBP screen select the dropdown for “Optional Questions”, then select the dropdown for “AP Selection Criteria”. In line 47 Invoice Number, enter the invoice number for which you would like to run the Invoice Proof Listing.

11. Is it possible to only see the warning and blocks related to Invoices on the Invoice Proof Listing?: Yes, to only view exceptions select the “Would you like to print Exceptions Only?” checkbox to display “Yes”.

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Finance Enterprise - General Information

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1. How do I request access to the system?

Requests can be made to the Finance Systems Office by emailing [email protected] or by submitting a Change Request. Permissions may be required from Department Director(s), Accounting, Procurement, or others.

Users must be set up in Active Directory by the I.S. department before being granted access. (If you have a spotsylvania.va.us email then you have been set up in Active Directory)

2. How do I log in?

Access the Production system using the following link: https://SCONEJOB.SPOTSYLVANIA.VA.US/Production; then log in using a username of spotsy\flast where f is your first initial and last is your last name. So John Smith would use the username spotsy\JSmith

Your password is the same as your Windows/Outlook password.

The Test environment can be accessed here: https://sconetestjob.spotsylvania.va.us/Test

3. Are there user manuals to walk me through how to enter something into the system?: Yes, all user manuals can be found at http://www.spotsylvania.va.us/finance-enterprise or directly here.

4. My workspace is blank and says “Workspace Loading” but nothing is happening, what do I do?: Use the refresh button in your browser to reload the page or right click in the page and select reload.

5. I’m receiving too many emails from the system, is there a way to keep the emails from overcrowding my inbox?: Yes, you can create a new folder that will automatically route all system emails into that separate folder. For information on how to create a separate folder please see the user guide at http://www.spotsylvania.va.us/finance-enterprise

6. What is a Security Code?

There is a PO Security code for Purchase Orders and an AP Security Code for Invoices.

Security Codes represent departments or divisions and help to determine the approval workflow. Users will only have the ability to view information that pertains to their specific security codes.

There is also a PE Security Code for Vendors. Most users will only see VENDORS(If they are Active), INTERNAL(For Bill to and Ship To on an PO), and EMPLOYEE(For Reimbursement Requests).

7. What are Screen Masks?

Every screen in Finance Enterprise has a screen mask that represents the module/folder that it is located in. You can type these masks in the search, press enter, and be taken directly to the page.

To see all the modules/folders/screen you have access to you can click on the Main Menu from any workspace.

For Example:

POUPPR

PO represents that Purchase Order Module

UP Represents a folder of screens that will Update items

PR represents Purchase Requests

APOHININ

AP Represents the Accounts Payable Module

OH represents the Open Hold folder

IN represents the Invoice Processing folder

IN represents the Invoice Entry screen.

8. Can records be exported to excel?

Yes, most entry screen will have an “Export to Excel” option on the left. Note: You are required to use search criteria to narrow down the record list before exporting.

You can also export GL transaction entries from GLIQ.

Any Cognos Report can be ran to excel and will match the formatting of the report, or the Excel Data can be exported which will ignore all formatting, include hidden items used to create the report, but will not include Sub-Report items. To Run to Excel, simply click the Play button on top, and select Run to Excel.

9. What information is required to be entered?

All fields noted with an * are required, the record will not save unless all of these fields are completed.

Some fields will automatically populate after entering data and some fields will automatically populate after saving the record.

Check the Field Help for more information. If a required field is not populated an error will be displayed. It is recommended to save the top portion of your record before entering items into the tabs below to check for any errors.

Purchase Request:
- Top Portion:
  - PR#
  - Vendor ID
  - Automatically populated but should be Reviewed:
    - Sec Cd
    - Vendor Address
    - Remit To Address
    - Bill To ID
    - Bill To Address
    - Ship to ID
    - Ship to Address
    - PO Type
    - Pay By Amount (Checkbox)
- Items:
  - Account Key/Object
  - Amount/Percent
  - Unit Price/Quantity (such that the Extended Amount equals the Total Amount of the accounts)
  - Item Description
Invoice
- Top Portion:
  - Invoice Number
  - Invoice Date
  - Vendor ID
  - Expected Payment Amount
- Automatically populated but should be Reviewed:
  - Vendor Addr Cd
  - Payment Type
  - Early Pay Discount (if set up for Vendor)
  - Separate Check (if set up for Vendor)
- Extract PO Items:
  - PO#
  - Partial(or Full)
  - Extract Button
  - Hit Checkbox next to item(s) before entering amount
- Direct Pay Items
  - Account Key/Object
  - Unit Price
  - Quantity
  - Fiscal Year (only during the start/end of a FY)
  - Description
  - Do not fill out (these will be auto populated after you save the item):
    - Discount Date (if an early pay discount is selected)
    - Due Date

10. Why is the Attach button greyed out and unable to be selected?: When adding an attachment to a record a description must be entered before the attachment can be submitted. Once the file is selected and the description is entered, the button should un-grey and be able to be selected.

11. Can I modify what is displayed in grid mode?: Yes, when in grid mode select the checkbox dropdown located in the first column. This will display all available display options. Once you have selected what you would like, click anywhere on the screen other than the restore button to have the changes applied. If you click on the restore button, it will not accept your changes and default back to the original display.

12. Is there a way to see only objects that are associated with a particular key?

Yes, when you select a Key or Object Field you can click on the three dots to the right of the fields to search/select a Key or an Object. Or you can use to the “Lookup Account” option and this will only show you Keys and Objects that are associated together and populate both fields.

From right to left, the first description is for your Key and the second for your Object.

Remember to use * as a wildcard to broaden your search.

13. I received the error “Invalid account association in fiscal year”, what does this mean?

This means that the Org Key and Object you have selected are not permissible for use together in that fiscal year. Review the code to ensure you have entered the account code correctly. If after review, the account code is correct as entered, you will need to complete the Account Request Form located at: http://www.spotsylvania.va.us/finance-enterprise or contact the Accounting Office.

Remember that we have Object for things like 'Ammunition' that would be associated with Keys for the Sheriff department but not with Keys for the HR Department. While the account department tries to create all the necessary associations when a Key is created, it is always possible some were missed or not considered.

14. How do I view jobs that I have run in the past but no longer show up in my Workspace Job Queue?: You can view all your submitted jobs by going to the Finance Job Output (SYUTFO) screen and enter your search criteria. Available search criteria include start and end date, job number, user Id, and/or description.

15. Can I start a record with information and then come back at a later date to complete it?

Yes, so long as you enter all required data for the portion of a record, you can save the record but not approve it.

For example if you complete the PR# and Vendor on a purchase request and then save it will allow it. But if you enter the PR#/Vendor and just the Key for an item it will not save. You would have to delete the incomplete item and before saving just the top portion.

If you don’t approve the record, it will remain in your Pending Tasks and you can access it and complete it at a later time then approve it to start the approval process.

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Finance Enterprise - Purchasing

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1. When are funds encumbered?: For a purchase request type “P” and “C” the funds are pre-encumbered when the record is saved and encumbered when the purchase request is fully approved and becomes a PO. For a purchase request type “B” the funds are pre-encumbered only after it is fully approved.

2. How do I get the purchase order to the vendor?: Once you receive the pdf copy of the purchase order you will then need to email or mail the purchase order to the vendor. You can use the PEIQ screen to view vendor emails and addresses.

3. How can I view the actual Purchase Order that is sent to the vendor?: The Purchase Order will be attached to the email that is sent to the creator after the purchase request is approved. Also the purchase order will be attached to the original purchase request within the system and can be viewed on the POIQ or POUPPR screen as an attachment.

4. When searching on the Purchase Request (POUPPR) screen, can I search by Vendor Name or can the Vendor Name be displayed in the search results?: No, however you can use the vendor lookup and search by name to find the vendor ID. Additionally, the vendor name will display when using the POIQ or the PEIQ screen. It is also possible to search by vendor name within these screens which will then display purchasing information with a link to the record.

5. What are the attachment requirements for purchase orders?: $0-$1,500: One (1) quote is required
$1,501-$3,500: Two (2) valid quotes are required
$3,501-$30,000: Three (3) valid quotes are required
$30,000+: The PR Form with necessary support is required

6. Is it possible to enter a purchase request without knowing the vendor?

Yes, a purchase request can be entered with a “TBD” vendor. However, this will not be processed into a PO until a vendor is selected.

Any Purchase Request with a "TBD" Vendor that is approved by the department will be sent to the Procurement Office as a Solicitation (Request for Quote, Request for Proposal, or Invitation to Bid)

7. How can I see if a purchase order has been received?: Use the screen POIQ to search for the purchase order, then view the “Receiving” section. This will display all receiving details related to that purchase order.

8. How do I know if my purchase order has been matched to an invoice?: In the POIQ screen you can search for that purchase order and view the “Distributed Invoices” or “Not Distributed Invoices” to view all invoices entered against this purchase order.

9. I want to make a change to my purchase request after I have approved it, however the purchase request has not been fully approved yet. Is this possible?: Yes, there are two options. You can go into the POUPPR screen and view who the next approver is and ask them to reject the purchase request or you make changes in the POUPPR screen and this will restart workflow completely.

10. Can I change a purchase order after it is fully approved?: Yes, a purchase order can only be changed by creating a change order after it is fully approved.

11. Why can’t I create a change order?: To create a change order the following requirements must be met:
The PO must exist with a status of PO (purchase order) or PP (partial pay).
The PO cannot be in Contract Management (CMUPCM).
The PO cannot be “active” in the change order process.

12. Can I close or cancel a purchase order without receiving or paying against it?: Yes, this can be accomplished through a change order. When on the POUPCO screen enter the PO# you would like to close and select the “Type” as CX (Cancel/Close), save, and approve.

13. What items cannot be changed through a Change Order?: PR Number
PO Number
Status
PO Type
Pay by Amount
Account Terms
Qty Received

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Finance Enterprise - Vendors

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1. How do I make changes to or add a Vendor?

A request to make changes to an existing Vendor can be made to the Accounting Department. Depending on the level of change, a new "Vendor Authorization and W9" form may need to be completed by the Vendor.

A request for a new Vendor will require the department to fill out the bottom of "Vendor Authorization and W9" and then send the form to the vendor. The vendor will them need to complete the form and submit the file to the website listed on the form or mail the physical form it to the Procurement Department. Completed "Vendor Authorization and W9" should never be sent via email, as they contain PII information.

Additional Resources:

How to Save & Send Vendor Form

Vendor Change Diagram

2. How do I look up information about a vendor?: In the PEIQ screen you can search for a vendor and review information related to that vendor. You can also view any purchase orders, invoices, and payments for that vendor.

3. What are Vendors with a Security Code of Internal?

All Persons/Entities are stored in one module, so both internal Addresses/Contacts, Employees, and external Vendors are stored in the same location, but are distinguished by the security code.

Security Code	Description	Note	ID Format
VENDOR	Vendor	Standard Vendors. If converted from H.T.E. same ID but formatted to start with a V and 9 characters long	V########
EMPLOYEE	Spotsylvania Employee	While we work to go-live with HR/Payroll in Enterprise, requests for changes to Employees must be made to the Payroll Department	E######## (Matching your Employee ID)
INTERNAL	Internal Ship To Bill TO	Managed by the Finance Systems Office ([email protected]) Can not be used as a Vendor ID for PR or AP.	PR Security Code / PR Staff initials
FINANCE	Reporting and BK	Managed by the Finance Systems Office ([email protected]) Can not be used as a Vendor ID for PR or AP.	For Specific Reports

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Finance Enterprise - Workflow/Approvals

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1. How do I know if I have something to approve?

Primary and Backup approvers will receive an email notification indicating an approval is needed. The primary approver is always listed in the To: field with backup approvers listed in the CC: field. Emails will be sent daily to the primary approver.

In the system, pending approvals can be located in the Task List. Approvals can be sorted by Your Tasks or Group Tasks. Additionally, if you have more than one approval authority (for example invoices and purchase requests), you can click on the icon next to Your Tasks to sort by type of record.

2. How do I know my Purchase Request or Invoice has been fully approved?: The creator will receive an email notification consisting of an approval, link to the record and if applicable, PO attachment. Purchase Request status can be viewed in the POIQ or POUPPR screens. Invoice status can be viewed in the APOHININ screen.

3. My purchase order or invoice was rejected, what do I do?

The creator will receive an email notification that will show who rejected the record along with the justification for rejection. If no justification is provided, the user should contact the individual who rejected the record. Once all corrections are made, the user can resubmit by approving the record.

If no changes are made, or only attachments were added, the Restart Workflow field can be updated so the user can resubmit the record for approval.

4. Why was my purchase order or invoice was rejected by the system?: System rejections usually occur because the creator forgot to attach the necessary support for the record. Creators will receive an email from the system indicating cause for rejection. Once the corrections are made, the user will restart the workflow, save and approve the record to resubmit.

5. The system rejected my request due to requiring an attachment, I’ve added an attachment but cannot approve. How do I restart workflow?

Purchase Requests: Once the attachment is uploaded, go to the Req Code box, select “RW Restart Workflow” and save. If “RW Restart Workflow is already selected, unselect and save.

Invoices: Once the attachment is uploaded, go to the restart workflow box and select RW – restart workflow, save and approve. If RW-restart workflow is already selected, select WR – restart workflow, save and approve. In the rare event you cannot save the record after attempting these two steps, contact AP for help.

6. I’m going to be out of the office, is it possible to have approvals sent to someone else in my absence?

Yes. Approvers can go to the “Task List” and click on the “In Office” icon in the upper right corner of the screen. The status will change to “Out of Office” and approvals will bypass the approver until the status is changed back to “In Office”.

7. We’ve had a change in staff and need to update our approvers, how do we do this?: Email [email protected] with the updates.

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Finances - Open Checkbook

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1. What is the purpose of this website?: The Open Checkbook tool lets you view County payments for goods or services - such as office supplies, fuel, electrical or professional services.

2. What type of data is provided in Open Checkbook?: Currently we are providing vendor payment information broken down by payment date, payment number, Fund charged, Department charged, account charged, and amount paid.

3. What is not displayed on Open Checkbook?: Not all records are required to be released under the Freedom of Information Act (FOIA). Federal and state laws establish various exemptions from disclosure for certain categories of information to protect against certain harms, such as invasion of personal privacy, or harm to law enforcement investigations. Good business practice also protects private and confidential information of citizens and business partners, information related to pending legal matters, and information that could jeopardize public safety enforcement.

4. Who is responsible for the website and content?: The Finance Department has operational responsibility for the site. Individual departments are accountable for the spending of their budgeted funds and the accuracy of data provided within the tool.

5. Is the information reported in Open Checkbook audited?: No. Reasonable efforts have been made to ensure the accuracy and completeness of data presented; however, it should be considered “unaudited.” View the County’s annually audited financial reports.

6. What software do I need to use this tool?: Ease of review and functionality is best with Excel. However, should Excel not be available to you, we have also provided the data in an Adobe Acrobat (.pdf) format that can be viewed through Adobe Acrobat’s Reader product available free on line for download.

7. Why is there no data prior to January 1, 2017?: The project was kicked off in January of 2017. Starting with fiscal year 2018 (July 1, 2017), each fiscal year will include the full 12 months of data.

8. When and how will new information be added to the tool?: Monthly files will be posted by no later than the end of the month for payments made within the previous month. For example, payments made in June will be added to the tool by no later than July 31^st. The new payments will be added to the original file to allow for fiscal year to date review of payment information.

9. How will I know when a new month of data has been added?: The downloadable file name will reflect the most current month available.

10. Why can’t I select individual fields or cells within the downloaded file?: The file has been locked to disallow any editing. However, by selecting the down arrow to the right of each column name, you can sort, search or filter the data as needed.

11. How many filters can I set?: You can set as many filters as you wish. Different filters can be set for each column.

12. I messed up my filters. How do I start over?: Locate the filter button at the right of each column header. Click on the button and find the item titled “Clear filter from…” It will be close to the top of the menu listing. If you continue to have trouble, you can always download the file again to start fresh.

13. Why does the Total Payments amount at the top right of the screen keep changing?: The field has been controlled to provide a total for only payments that have been selected and viewable on the screen. For example, if you have selected to see only payments made to Ace Uniform Virginia Inc., the amount of the Total Payments will equal the total of the individual payments shown below it.

14. What does the Payment number stand for and why is it sometimes repeated?: The County uses a variety of payment methods, e.g. checks and wires. The Payment number refers to the identifying number (e.g. check number, wire number) assigned to the vendor payment. To maintain efficient operations and reduce costs, multiple invoices are combined on a single check to a vendor. Charges on an invoice may be recorded to different budget lines and/or departments requiring multiple rows to be shown in the tool for one payment issued.

15. Why are negative amounts shown?: Negative amounts may represent a refund (e.g. item returned, class cancellation) or they may reflect the correction of a charge previously recorded to an incorrect budget line.

16. How are disbursements made through a purchasing card shown?: The County’s primary purchasing card is through SunTrust Bank. Payments made for purchases against the purchasing card will be shown under the vendor name “SunTrust Bank (2352).” In addition, the Department of Social Services maintains its own purchasing cards to facilitate potentially confidential information. Information not subject to FOIA exemptions can be found under the vendor name “SunTrust Bank (6940).

17. Does this tool include payments made by Spotsylvania County Public Schools?: Only payments on behalf of Spotsylvania County Government are included. Payments made by Spotsylvania County Public Schools can be found on the Spotsylvania County Public Schools website.

18. What is a fiscal year?: Spotsylvania County government budgets and accounts for its financial activity on a fiscal year that begins July 1^st and ends the following June 30^th.

19. Why is the vendor name “County Employee”?: To protect the privacy of our employees we have replaced an individual employee’s name with this identification.

20. What do I do if I have a general question about an item on the listing?: We have provided a department contact list within the Excel file. This same listing is also available here should you not have access to Excel.

21. How do I request an invoice or other supporting document?: To request public records from Spotsylvania County, you may direct your request to Spotsylvania County's FOIA Officer, Niki Dickinson in the County Administrator’s Office.

22. Will I be charged for copies of public records?: You may have to pay for the records you request. FOIA allows us to charge for the actual costs of responding to FOIA requests. This would include staff time spent searching for the requested records, copying costs, or any other costs directly related to supplying the requested records. You may request we provide an estimate of the fee in advance. To learn more, view the FOIA Rights and Responsibilities (PDF)

23. How do I report errors or problems with the tool?: Please email Adam Rollyson to report issues with Open Checkbook.

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GIS

Show All Answers

1. Can the County come out and survey my property so I know where my property lines are?: Unfortunately, no. The County does not have surveyors in it's employ. You will need to contact a private survey company for assistance.

2. Can the County recommend a surveyor, engineer, builder, contractor, etc. for me to use?: The County does not make recommendations of which private company to use for any purpose.

3. How can I get a copy of a tax map or address map?: Tax maps and address maps are published at least once annually, and are available on our Product Downloads & Information page in Adobe Acrobat PDF format at no charge, or in person at the GIS office for a fee. Contact the GIS office at 540-507-7432, or email the GIS Office for more information.

4. How can I get a copy of my deed or plat?: The official deed or plat for a property in Spotsylvania County is on file in the Clerk of the Court's office in the Circuit Court Building at 9107 Judicial Center Lane. Contact the Clerk's office at 540-507-7600 for more information.

5. I'm getting ready to build a house. How do I get an address?

Contact the GIS office at 540-507-7432, or email the GIS Office. You will need to know your tax map ID number, or the owner's name and a general location of the property. If it is a corner lot, you will need to decide onto which road your driveway access will be.

For property over 1 acre, you will need a site plan or house location survey for us to correctly place your house number in sequence. If your house totals 3 or more accessing an unnamed road, your road will need to be named before we can provide an address. Please contact us to determine an available and appropriate road name.

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Jury Information - Deciding on a Verdict

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1. What happens after the closing arguments?

After the judge gives you your instructions and you hear the attorneys' closing arguments, you leave the courtroom and go to the jury room to begin your deliberations. "Deliberation" is the process the jury uses to reach its verdict. During deliberations, the jury will discuss evidence and review law and facts.

The first thing you should do is select one member of the jury to act as the foreperson. The foreperson presides over the deliberations, seeing that everyone has an opportunity to participate and that the discussions remain orderly. The person chosen to preside takes part in deliberations and votes on the verdict along with everyone else.

2. Will anyone be in the jury room besides the jury?: No. But if you have any questions or need any help, the bailiff will be nearby.

3. How should we conduct our deliberations?

Each juror may have a different opinion at the start of deliberations. To reach a unanimous decision, some jurors may have to change their opinion.

You should keep an open mind; listen carefully to other people's opinions, and the reasons for their opinions.
You should be prepared to tell the other jurors what you think and why you think it.
Be fair and carefully consider what your fellow jurors are saying.
Do not let yourself be intimidated into changing your opinion, and do not intimidate anyone else.
Change your opinion only if you genuinely agree with what another juror is saying.

After a full discussion of the issues, the jury should be able to reach a decision that each juror can agree to with a clear conscience.

4. Do we all have to agree?: Yes. Every juror must agree on the verdict. This is known as a unanimous verdict.

5. What should we do after we've reached our verdict?: The person chosen to preside will write down the jury's verdict on a form prepared by the judge, sign it, and notify the bailiff that a verdict has been reached. The bailiff will notify the judge, who will call everyone including the jury back to the courtroom. The clerk will ask for the jury's verdict and read it out loud.

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Jury Information - General

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1. How was I chosen for jury service?

Process

Once a year the Circuit Court notifies the Supreme Court of Virginia of the projected number of jurors that may be required for the following year. Using various lists such as Spotsylvania County Voter Registration or Department of Motor Vehicle lists, the Supreme Court creates a random list of the requested number of jurors.

Questionnaires are mailed out to each person on that list. When you return your questionnaire, you are entered into our Spotsylvania Circuit Court Jury Systems, Inc. program where you become part of the jury pool. Throughout the course of the year we utilize the jury program to again randomly choose the number of jurors required for each given month.

Those jurors are then summoned to juror orientation. The selection method is designed to produce a cross section of the community. Men and women over 18 years of age and from all walks of life have an equal opportunity to be called for jury service.

2. Do I have to return my juror questionnaire?

Yes. Failure to return your questionnaire may result in your being summoned to the Clerk’s office to complete the form.

Questionnaires may be mailed or you can go online to complete your questionnaire.Information to access your questionnaire online go to https://spotsylvania.va.us/jury.

3. Do I have to respond to the summons to jury service?: Yes. A summons is not an invitation nor a suggestion. A summons is a command from the Court. Failure to respond may result in your being held in Contempt of Court.

4. What if I can't perform jury service right now?

Jury service is a civil obligation. Jurors are an extremely important part of the judicial system. Without your service, justice would not be properly served.

However, it is understandable that sometimes we are summoned at the most impossible time. Rest assured that our Jury Coordinator, email Cheryl Pyktel, works very hard to help accommodate your schedule so you may fulfill your obligation. Requests for excusal on specific conflict days are almost always honored.

You will learn more about conflict day requests at juror orientation. You won't be excused because jury service is inconvenient or because you have a busy schedule, but you may be excused or deferred for reasons such as a physical ailment. Requests for medical excusal or deferral must contain a note from your physician.

5. What about my job?: Your employer can't fire, demote, or otherwise penalize you for missing work while performing jury service. Many employers will continue to pay your salary while you are in jury service. Contact your employer to find out what the policy is at your job.

6. Will I be reimbursed for serving on a jury?: You will be reimbursed $30 per day for attendance for each day you must report to the courthouse. This amount is set by the state legislature and is in consideration of your travel and meal expenses.

7. How long will I be in jury service?: Spotsylvania County Jurors are expected to serve for a one month term. Although you are part of the jury pool for one month, in actuality you will most likely report just one or two days and sometimes not at all.

8. What if an unexpected emergency keeps me from coming to the courthouse while I'm on a jury?

It is very important that all jurors report each day they are told to report and that they be on time. All jurors are expected to report no later than 8:30 a.m. Your absence may delay a trial.

If you have an emergency (such as a sudden illness or a death in the family), call the court 540-507-7636 immediately.

9. How will I know what to expect and what to do during my jury service?

In addition to the information included here, Spotsylvania Circuit Court provides an orientation program for jurors to inform and educate them about jury service and the trial process. The orientation will inform you of the procedures for checking in on the days you must report to the courthouse, how you find out when to report, what the court's hours are, and what to do if you have an emergency during jury service.

Additionally, you will learn about your role as a juror and what you should and should not do while in the courthouse or serving on a jury. The orientation is held at 6:45 p.m. and usually lasts about one hour.

10. What hours will I serve?

Spotsylvania Circuit hours are from 8 a.m. until 4:30 p.m, Monday through Friday. However, there is no guarantee that a jury trial will end by our closing time. If you are called to report for service it is important that you make arrangements for the possibility that you may be here later than "normal" hours.

If not selected for a jury, you may be able to leave early. Jurors will be given a lunch break and may be given other breaks during a trial.

11. I have heard that sometimes jurors are not allowed to go home until after the trial is over. Will this happen to me?

Usually, jurors go home at the end of the day and return the next morning. However, in extremely rare cases, a jury will be "sequestered" during the trial or during the jury's deliberations. Sequestered means that instead of going home at the end of the day, jurors stay in hotels, where their access to other people and to radio and television news or newspapers is limited.

This is usually to keep them from accidentally hearing something about the trial that wasn't told in court or from being influenced by news reports. This is important because juries must reach their decisions based only on what they've heard during the trial. In almost all Virginia jury trials, however, the jury goes home at the end of each day and is simply told not to discuss the case with anyone nor to watch, read, or listen to news reports about the case. It is essential that you follow these instructions.

12. Is there anything I can do to make my jury service more comfortable, convenient, and enjoyable?

Certainly! While efforts are made to reduce delay and avoid waiting time, you may have to wait awhile at the courthouse before you find out whether you have been chosen to actually sit on a jury. You can:

Bring a book
Get to know your fellow jurors
Other quiet activity
Sketch a picture
Solve a crossword puzzle
Write a letter

Remember that as a juror, you are a vital part of the court system. Part of the job of many court employees, such as the bailiffs and the clerks, is to help make your jury service comfortable and convenient. Don't be afraid to ask them for help.

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Jury Information - Selecting Juries for Trial

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1. Is it possible that I might report for jury service but not sit on a jury?: Yes. Sometimes the case is settled just a few moments before the trial begins. So even though a trial is scheduled for a certain day, the court may not know until that morning whether or not the trial will go forward. But your time spent waiting is not wasted-your very presence in the court encourages settlement.

2. How are jurors chosen to sit on a jury?

During a process called Voir Dire which means "to speak the truth" the attorneys will ask potential jurors questions in an effort to empanel a fair and impartial jury.

For instance, if the case being tried involves robbery you may be asked if you or anyone in your family has ever been a victim of robbery. Being excused from a jury in no way reflects on your character or your competence as a juror, so you should not feel offended or embarrassed if your name is removed from the jury list.

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Jury Information - Trial

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1. What are my responsibilities now that I'm part of a jury?

In any trial, two kinds of questions will have to be decided at various times. These are questions of law and questions of fact. The judge decides the questions of law. You decide the questions of fact.

After you have decided the questions of fact, you will apply the law to the facts as directed by the judge at the end of the trial.

2. What is a "question of law?": Questions of law involve the determination of what the law is. They may be about procedural matters (what information can be admitted as evidence, what kind of questions can be asked, which witnesses can appear, and what they can testify about), or they may involve questions of substantive law, which create, define, and regulate the rights of parties.

3. What is a "question of fact?"

Quite simply, it's deciding what really happened in a case. Don't be surprised if the evidence given by both sides is conflicting or if the testimony given by one witness contradicts another.

After all, if everyone was in agreement about what happened and what should be done about it, the dispute probably wouldn't be in court, and a jury probably wouldn't be needed. Your job is to listen to all the testimony, consider all the evidence, and decide what you think really happened.

4. Who else will be in the courtroom? What will they be doing?: A number of people will be in the courtroom besides the judge, the jury, and the attorneys. Visit the Courtroom Expectations page which explains who they are and what they'll be doing.

5. What happens during a civil trial?

Beginning the Case

After the clerk or bailiff has sworn in the jury, the case is ready to begin. Both attorneys may make opening statements explaining their client's position and outlining the evidence they expect to present that will support their claims. These statements are not evidence and should not be considered as such.

Witnesses

The witnesses for the plaintiff are then called and questioned by the attorney for the plaintiff and cross-examined by the attorney for the defendant. After cross examination, the plaintiff's attorney may reexamine some of the witnesses. After all the plaintiff's witnesses have been called and all the plaintiff's evidence has been presented, the attorney will tell the judge that the plaintiff rests.

Witnesses for the defendant may then be called. This time, the defendant's attorney questions the witnesses, and the plaintiff's attorney cross-examines them. When all the defendant's witnesses and evidence have been presented, the defense will rest. After the defendant has finished, the plaintiff has the right to offer testimony in reply.

Closing Arguments

The judge and the attorneys will then go to the judge's chambers to consider the instructions the judge will give the jurors about the law of the case. After the judge has decided on the instructions, the judge and the attorneys return to the courtroom. The judge reads the jury instructions to the jury, then the attorneys make their closing arguments.

The closing arguments let each attorney tell the jury what they think the evidence proves and why their client should win. These closing arguments may help jurors recall many details of the case, but they are not evidence. The plaintiff's attorney speaks first, followed by the defendant's attorney. Finally, the plaintiff's attorney speaks again and closes the case.

6. What are jury instructions?

Jury instructions tell the jury what the laws are that govern a particular case. Each attorney gives the judge a set of proposed jury instructions.

The judge considers each instruction and gives the ones that properly state the law that applies to the case. The jurors must accept and follow the law as instructed by the judge even though they may have a different idea about what the law is or ought to be.

7. Who awards damages in a civil case?: In a civil case, the jury not only decides on a verdict for one side or the other, but also awards damages. That is, if the jury determines that an award of money should be made, the jury decides how much money should be paid.

8. How are criminal cases tried?: Criminal cases are very similar to civil cases, except instead of a plaintiff, there is a prosecuting attorney. The prosecuting attorney may represent either the Commonwealth (the state) or a city, county, or town.

9. What are the two types of criminal cases?

There are two kinds of criminal offenses: felonies and misdemeanors.

A felony offense is one that can be punished by death or by a prison sentence of a year or more. If the felony offense is one that can be punished by death, it is called a capital offense. If the maximum punishment allowed by law is less than one year in confinement or only a fine, the offense is called a misdemeanor.

10. Who sets the punishment in criminal cases?: In felony or serious misdemeanor criminal cases, the jury first decides the defendant's guilt or innocence and then, in a separate proceeding, the same jury decides on the penalty. In lesser misdemeanor criminal cases, the jury sets the punishment at the same time that they decide their verdict.

11. Why do the attorneys object to certain statements or evidence?

An important part of an attorney's job is to protect the clients' rights during a trial. This includes making sure that the only evidence presented during the trial is evidence that is proper, relevant, and allowed by law. So if evidence is submitted that the attorney feels is improper, or if the attorney feels that the other side is asking questions that are unlawful, the attorney will call out "Objection!"

By doing this, the attorney is asking the judge to rule on whether the law allows that particular piece of evidence or statement or question to be admitted. If the judge thinks it should be admitted, the judge will say, "Objection overruled." If the judge agrees that the evidence in question is improper, the judge will say, "Objection sustained."

How often an attorney raises objections during the trial shouldn't bias you against that attorney's case.

12. Why is the jury sometimes asked to leave the courtroom in the middle of a trial?

The judge may decide to send the jury from the courtroom in the middle of a trial. While the jury is gone, the attorneys and the judge will discuss points of law or whether certain evidence can be admitted.

The purpose of these discussions is to make sure that the jury hears only the evidence that is legally valid before making its decision. You will be called back to the courtroom when the judge's decision is made.

13. What should I do when testimony is stricken from the record?

You must disregard that testimony. Sometimes the jury hears testimony that the judge later decides they should not have heard.

The judge will tell the jury to consider the case as if they had never heard it. You must follow the judge's instructions if the parties in the case are to receive a fair trial.

14. Can I talk to anyone about the trial while it's going on?

No. As long as the trial is still going on, do not discuss the trial with anyone. Do not even discuss the case with your fellow jurors until you begin your deliberations.

When the trial is over, you can discuss it with anyone if you want to, or you may keep silent if you prefer.

15. Can I watch news reports of the trial or read newspaper accounts of it?: No, not as long as the trial is still going on.

16. What if I accidentally hear something about the trial outside the courtroom?: If you accidentally hear something about the trial outside the courtroom, or if someone contacts you about the trial while it is still going on, or if you realize during the trial that you have some special information that relates to the case ask the bailiff to tell the judge immediately what has happened. Tell no one about the incident except the bailiff or the judge.

17. What if I need a break during the trial?: Jurors are given lunch breaks and may be given other breaks during a trial. If it is absolutely necessary that you take a break for some reason at any other time during the trial, tell the bailiff or the judge. But note that these requests are highly unusual and should be made only if absolutely necessary.

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Kalahari Project

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1. What is this project?: The project is a family resort and convention center. The resort will feature up to 900 guest rooms, a convention center, an indoor and outdoor water park, and other indoor and outdoor activities. The development will also include additional entertainment, recreation and several food and beverage outlets that will be open to the public on 135 acres between U.S. Route 1 and Interstate 95 in Thornburg. It is estimated that more than 805 full time jobs and 743 part time jobs will be created by the resort.

2. Who is proposing the project?: Kalahari Resorts, a family-owned and operated, privately held company with an outstanding philanthropic reputation.

3. Why would this be a good project for Spotsylvania?: The project will bring diversity to Spotsylvania's economy, in addition to significant convention and hotel space. We believe this will generate significant new revenues while demanding fewer services than other likely types of development on this site. This project will also boost tourism within Spotsylvania County and provide increased visitation to other tourism attractions.

4. What are expected community benefits?: This project will diversify the property tax base by bringing a new industry — the resort/convention business — to Spotsylvania. We expect this project to generate millions of dollars in annual revenue, and will provide jobs for varying experience levels including: full-time, salaried, part-time and hourly opportunities.

5. Why is the county planning to offer incentives?: Kalahari will generate millions of dollars in annual revenue and bring hundreds of new jobs to Spotsylvania. A company like Kalahari is highly prized as a corporate citizen, making recruitment very competitive and incentives often necessary. The county has used incentives in the past to attract other highly desirable companies to Spotsylvania and has a proven track record of providing performance-based incentives to businesses that expand employment opportunities and the tax base. Examples are HDT Global, LIDL, the VA Hospital, the Knife Center, and the Spotsylvania Towne Centre Village.

6. What are the terms of the economic development agreement?: See link below
Performance Agreement

7. What is TDFP (Tourism Development Financing Program)?: The TDFP is not an upfront incentive, is not a grant and is not part of a developers business loan. With TDFP, separate from county and state resources, Kalahari secures all the lending it needs to complete the project. It is Kalahari that secures their own primary and gap lending - neither the county nor the state are “lenders” or “gap lenders” in any capacity. Only after the project’s revenue begins will the county and state collect new taxes from the project. From these new tax revenues created by Kalahari, the county and state return (rebate) a portion of taxes collected which Kalahari will use to pay the independently-secured financing. Spotsylvania County has no liability for the financing.
For more information

8. Why was the 1% sales tax rebate needed for the TDFP not mentioned in the performance agreement?: The TDFP is a state program that requires state approval. The numbers presented to the board anticipate state approval, but since State approval is not guaranteed, the sales tax rebate was intentionally left out, therefore if it was not approved Spotsylvania would retain the sales tax. Since sales tax collected is generated by the performance of Kalahari, there is a possibility that Kalahari, will generate sales tax that could cover the amount needed for the TDFP contribution required prior to the end of the 20 year performance agreement. This translates into the potential for Spotsylvania to retain the 1% sales tax in the out lying years of the agreement, thereby creating a greater tax return than anticipated for Spotsylvania. Using the 1% local contribution leverages a 2% match by the Commonwealth and another 2% from the developer.

9. Will Kalahari be a good corporate good citizen?: Philanthropic efforts are a high priority for Kalahari resorts and convention owners - the Nelson Family. The company supports various initiatives on a global, national and local scale in the markets in which they have property.

10. How many resort employees working in other locations will come to Spotsylvania?: An overwhelming majority of workers will be local to the Spotsylvania County area.

11. Will local contractors and vendors have a chance to do business with Kalahari?: Yes, Kalahari resorts and conventions has always hired local firms to work on the planning and construction of the resort, and is expected to do so here. They have a strong record of hiring local firms whenever possible.

12. So far, Kalahari has only talked about the jobs created once the resort opens. What about the jobs during construction?: Kalahari will be one of the largest projects ever constructed in this region. It will create hundreds of jobs during construction. They will have a positive impact on our local economy.

13. Is there enough water for a resort and water park?: Yes. Upon completion of Kalahari in 2025, the county will have approximately 5.6 million gallons of drinking water capacity remaining for future growth.

14. How much water will the water park use and where will that water come from?: It is estimated that Kalahari will have a demand of 229,000 gallons per day on the average day with a max day demand 413,000 gallons. After build-out of the project the system will still have 5.6 million gallons of excess capacity at the project flow rates. The company has an excellent water-recycling program already implemented in its other properties. Guests in the hotel rooms will consume the most water, but Kalahari has a strong record of implementing many water and energy conservation measures. Details of the resort’s projected daily water usage in other locations include: hotel rooms (47%); restaurants (19%); waterpark (19%); meeting space (6%); public space (6%); and retail shops (3%).

15. How will Kalahari affect local traffic congestion?: Most of our region’s traffic congestion occurs during peak times; e.g., rush hour. Kalahari’s traffic does not peak at any particular time of day, so it should not have much impact or contribute to traffic congestion during peak times.

16. Will there be road improvements to improve access to the property?: Yes. There will be two entrances with turning lanes.

17. How will these improvements be paid for?: The developer will be paying for the entrance and turning lane improvements.

18. Are the Thornburg Road improvements related to this project?: No, this project was planned and initiated prior to Kalahari deciding to come to Spotsylvania County.

19. What will it do to nearby residential property values?: There are many factors that go into the valuation of residential property, including national, state and regional economic conditions, as well as neighboring development. The Spotsylvania County Commissioner of Revenue’s office compares a home to similar homes that have sold recently and determines the value accordingly. In other words, it is valued based on the sales of similar properties. Other considerations include age, size, condition and quality of construction of the home.

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Office of Elections - Become an Election Officer

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1. What is an election officer?: Election Officers work at the polls on Election Day to ensure elections are run in an honest and well-organized manner. Election Officers are appointed by the County Electoral Board with a one year term starting March 1st of each year.

2. Am I eligible to work as an officer?

You can serve if you are a registered voter in Virginia
You may not serve if you hold any government elective office
You cannot be the deputy or employee of an elected official
If you enjoy serving the public, display first-rate customer service and are detail oriented, the position will be perfect for you

3. Is training provided?: All Election Officers are required to attend a short training class. Classes are held prior to each election and you are paid for your time. You will work with experienced Election Officials (Chief and Assistant Chief Officers at each precinct) and will have reference materials to refer to as well as access to the Registrar’s Office by telephone.

4. Are election officers paid?: Yes, you will be compensated for working Election Day, and for attending the training session.

5. What are the duties?

You will:

Arrive at your polling place at 5 a.m.
Help prepare the polling place for voting
Assist processing/checking in registered voters
Demonstrate the voting equipment if needed
Help close the polling place, tally results and complete some light paperwork

We are also seeking voting machine officers of election. These Officials would be trained on overseeing the operation of the voting machines on Election Day. There would also be special training provided and all the above applies to these officials as well.

6. How do I apply?: Call Office of Elections at 540-507-7380 or 540-507-7383. Ask for Valerie - 540-507-7383, [email protected]

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Parks & Recreation - Online Registration

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1. What do I need to register for activities online?

Card Payment
- American Express
- Discover
- MasterCard
- Visa
Household ID Number
Password

2. How do I get a household ID number and password?: You can call the Parks and Recreation Department at 540-507-7529, or come by and visit.

3. What if I don't have or want to use a credit card?: Registration is accepted with cash, check, or money order at the Parks and Recreation Department office.

4. Can I pay for part of the class now and part of the class later?: When using our online registration system, you will need to pay your entire account balance at the time of registration.

5. What if I currently have a balance due on my account?: When using our online registration system, you will need to pay your entire account balance at the time of registration.

6. Why can't I register for a course I want?: Not every course is available for registration through the internet.

7. I decided to not register for a class. How do I make sure my account hasn't been charged?: Your registration is only complete after you complete the check out process. If you choose to disconnect before receiving a verification message, your transaction will be automatically deleted.

8. How do I cancel a registration, once I have been through the check out?: All cancellations must be done by contacting the Spotsylvania Parks and Recreation Department by the posted deadline. Individuals should follow up their verbal cancellation request with a written refund request. A 20% administrative fee will be charged on all refunds. Credit card refunds will be processed by check. The 2.75% non-refundable convenience fee will not be refunded.

9. Is my transaction secure?: Spotsylvania County uses the latest in online payment security.

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Parks & Recreation - Registration Information

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1. How can I register?

Walk-in Registration

Bring completed registration form, cash, check, money order, credit or debit card and birth certificate to the office at Loriella Park. A 2.75% Non-refundable convenience fee will be charged on all credit/debit card transactions. This fee will only show up on your credit card statement.)

Drop Box Registration

Drop your completed form, payment (check, cash, money order) and a copy of the birth certificate in the after-hours drop box located beside the side entrance of the office. Registrations are processed the next business day.

Mail-In Registration

Mail your completed registration form, payment (check, cash, money order), and a copy of the birth certificate to:
Spotsylvania Parks and Recreation Department
P.O. Box 28
Spotsylvania, VA 22553

Online Registration

Find out how to register online by visiting the Parks and Recreation Department page. Note: Not all classes are available for online registration. To register online, you will need to know your household ID number and password. To obtain your household ID and password a Household Liability Waiver Form (PDF) must be completed and on file at the Parks and Recreation office prior to registering online (this form is for online registrations only). If you have forgotten your household ID number and/or password, please call the Spotsylvania Parks and Recreation Office at 540-507-7529 to request this information.

Once a household waiver is submitted to the Parks and Recreation Office along with verification of children’s birth date, if not on file, Household Waivers can take up to 3 business days for processing. No Household Waivers are processed on the last day of on-time registration. Forms are available at the Spotsylvania Parks and Recreation Office and online.

Birth certificates must be submitted with the Household Waiver Form, for anyone under the age of 18 and are not already on file with the department. Online payment may be made in the form of Visa, MasterCard, Discover, or American Express. A 2.75% non-refundable convenience fee will be placed on all credit/debit card transactions (this fee will only show up on your credit card statement).

2. Where can I find registration forms?: Registration forms are available on the first-day registration begins, online, or at the Holbert Building, the Marshall Center, and the Parks and Recreation Office at Loriella Park (inside and outside).

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Personal Property - High Mileage

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1. How much will it reduce my assessment?: The amount of the reduction will vary according to the class and age of the vehicle per the January JD Powers Official Guide. In general, vehicles that are older than 10 years may not have a reduction, as the mileage may already be factored into the assessment.

2. When do I have to report the mileage?: By February 1 of each year, report the mileage of the vehicle as of January 1 for any assessment reduction to be applied to current year.

3. Can I still report after February 1?: Yes. However, we will need proof of the mileage. We accept an inspection receipt, repair bill, or oil change receipt and it needs to be dated before January 1. If proof is not dated, before January 1, then this will be applied to the following tax year. (A picture of the odometer will not be accepted as proof.)

4. My vehicle has over 130,001, will I need to continue to report?: No. The highest category has been achieved and no further reporting is necessary.

5. Does this apply to all tangible property?

No. The high mileage reduction does not apply to motorcycles, motor homes (RVs), large trucks or trailers.

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Plan Your Trip

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1. Where is the Spotsylvania Visitor Center?

Traveling on I-95, use exit 126 to Route 1 South. Be sure to get in the left-hand lane to turn left onto Southpoint Parkway. The Visitor Center will be on the left, before you get to Cracker Barrel.

The Visitor Center is located at:
4704 Southpoint Parkway
Fredericksburg, VA 22407

2. Why does the address for the Visitor Center say Fredericksburg?: Many Spotsylvania addresses have the Fredericksburg zip codes of 22407 and 22408. If you see either of these zip codes, know that they are Spotsylvania addresses. Since the Spotsylvania post office is too small to handle all of the mail, and Fredericksburg has a big main post office, the 22407 and 22408 mail has been routed through the Fredericksburg office.

3. Where is the best place for genealogy research in Spotsylvania?

The Clerk of the Court records are available to review daily from 9 a.m. to 4 p.m, including court records, deeds and wills. In addition, the Spotsylvania County Museum has local genealogy records that can be reviewed on site at the following location:
9019 Old Battlefield Boulevard
Spotsylvania, VA 22553

Call 540-507-7278 for more information.

4. Can I rent a boat, kayak, canoe or jet ski at Lake Anna?

There are several places to rent equipment for use on Lake Anna, including:

Anna Point Marina
Duke's Creek Marina
Lake Anna Marina
Lake Anna Outfitters
Sturgeon Creek Marina

5. How long will it take to tour the battlefields?: A tour of the battlefields can take anywhere from a couple hours to a few days. The best place to start is the Chancellorsville Battlefield Visitor Center. There is a museum and an overview video of battles in the area. At each of the battlefields, it is possible to spend the entire day walking the trails and reading the interpretive signs.

6. Where can I purchase souvenirs?: Both the Spotsylvania Visitor Center and the Spotsylvania Museum have a limited number of souvenirs.

7. What is the Sesquicentennial?: The Sesquicentennial of the American Civil War is the commemoration of the Civil War battles fought 150 years ago.

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Public Works - Hazardous Waste Collection

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1. What is Household Hazardous Waste (HHW)?: Household Hazardous Waste is generally considered leftover household products that can catch fire, react, or explode under certain circumstances, or that are corrosive or toxic. Products, such as paints, cleaners, oils, batteries, and pesticides can contain hazardous ingredients and require special care when you dispose of them.

2. How can I dispose of latex paint?: Latex paint can be recycled all year long at any one of our 13 convenience sites. No need to hold onto it until the next household hazardous waste collection event, bring it to any one of our convenience sites for disposal.

3. How can I dispose of spray paint and oil-based paint?: Spray paints and oil based paints should be held until the household hazardous waste collection event. If the containers are empty, they may be disposed of in the regular trash.

4. How can I dispose of household batteries? Is there a difference between single use and rechargeable?

Everyday Batteries

Everyday common non-rechargeable batteries (i.e. AA, AAA, C, D) can be disposed of in the regular trash. This is because most manufacturers have reformulated the batteries to not include heavy metals like mercury. The removal of these metals from the batteries means that they no longer contain any items classified as hazardous by the Environmental Protection Agency. It is important to remember to not dispose of large quantities of batteries together, as even dead batteries may still hold partial charges. If the batteries make contact they may produce a safety risk.

Rechargeable Batteries

But what about rechargeable batteries? Due to their chemical makeup, rechargeable batteries cannot be disposed of in the regular trash. For the nearest recyclers of rechargeable and cell phone batteries, visit the Rechargeable Battery Recycling Corporation and use their quick and easy search tool.

5. What can I dispose of year round?

Some items that can be poured down the drain inside your home, if you are on the County Water and Sewer systems (Do not pour down storm drains or in septic systems):

Ammonia based cleaners (Windex, Glass Plus, etc)
Drain cleaners (Drano, Liquid Plumber, etc)
Most bathroom cleaners (Pine-Sol, etc)

Some items that can be disposed of, along with the regular trash:

Empty containers of any kind if they have been triple rinsed.
Batteries: alkaline and carbon zinc

6. How can I reduce the amount of hazardous materials in my home?

Use alternatives to hazardous products (i.e. natural cleaners - baking soda, vinegar, ammonia, etc.)
Read the label. Investigate the product's dangers before you make the purchase.
Buy only what you need to get the job done.
Share or donate unused portions with family, friends, charity, etc.
Waste oil, kerosene, antifreeze and propane tanks can be brought to County facilities year round.

See Solid Waste Centers for the options nearest you.

7. How can I safely manage HHW?

The EPA offers the following:

To avoid the potential risks associated with household hazardous wastes, it is important that people always monitor the use, storage, and disposal of products with potentially hazardous substances in their homes. Improper disposal of HHW can include pouring them down the drain, on the ground, into storm sewers, or in some cases putting them out with the regular trash.

The dangers of such disposal methods might not be immediately obvious, but improper disposal of these wastes can pollute the environment and pose a threat to human health. Certain types of HHW have the potential to cause physical injury to sanitation workers, contaminate septic tanks or wastewater treatment systems if poured down drains or toilets. They can also present hazards to children and pets if left around the house.

Some quick tips for the safe handling of household hazardous wastes include:

Follow any instructions for use and storage provided on product labels carefully to prevent any accidents at home.
Be sure to read product labels for disposal directions to reduce the risk of products exploding, igniting, leaking, mixing with other chemicals, or posing other hazards on the way to a disposal facility.
Never store hazardous products in food containers; keep them in their original containers and never remove labels. Corroding containers, however, require special handling. Call your local hazardous materials official or fire department for instructions.
When leftovers remain, never mix HHW with other products. Incompatible products might react, ignite, or explode, and contaminated HHW might become unrecyclable.
Remember, even empty containers of HHW can pose hazards because of the residual chemicals that might remain so handle them with care also.
Bring your HHW to the HHW events that are held twice a year at the Chancellor Convenience Center. For dates and times, view the HHW page.

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Public Works - Recycling

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1. What is recycling?: Recycling is the process of collecting and processing materials that would otherwise be thrown away as trash and turning them into new products. Recycling can benefit your community, the economy, and the environment.

2. What can I recycle?

Spotsylvania Recycles bases collection off of a Single Stream Program. This program allows residents the ease and convenience of placing all acceptable materials into a single hopper. This enhanced recycling program decreases the amount of trash generated and increases the diversion/recycling rate, saving valuable Landfill space.

Single Stream Recycling (PDF) allows you to mix all your recycling into one container. Staff has evaluated other options and has found that this method is the most economical to the taxpayer in meeting state-mandated recycling goals. Staff will continue to explore new options to continue to seek the most economical form of recycling for its customers. No Plastic Bags or Styrofoam.

For more information, view the Accepted Items page.

3. Where can I recycle?: Spotsylvania Recycles offers recycling options at the County’s 13 convenience centers. However, not all items are accepted at all convenience centers; to see the recycling options nearest to you, see Center Locations. Staff is working to make all recycling options available at all Convenience Centers in the near future. We are always looking for ideas and comments from the public on how to improve recycling programs, so email Recycle Ideas.

4. What is single stream recycling?

Single Stream Recycling allows residents the ease and convenience of placing all acceptable recyclable materials into a single hopper. This enhanced recycling program decreases the amount of trash generated and increases the diversion/recycling rate, saving valuable Landfill space. Please NO Plastic Bags or Styrofoam.

For more information, view the Accepted Items page.

For more information about Solid Waste Center Hours and Schedule, view the Solid Waste Center Information page.

5. Why is it important to only put items that can be recycled in the recycling bin?

Putting items in the recycling bin that can’t be recycled can contaminate the recycling stream. After these unrecyclable items arrive at recycling centers, they can cause costly damage to the equipment. Additionally, after arriving at recycling centers, they must be sorted out and then sent to landfills, which raises costs for the facility. That is why it is important to check the Accepted Items list before you go to the solid waste facility to place items into the bin.

For more information, view the Accepted Items page.

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Public Works - Refuse Decals

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1. What is the Residential Refuse Decal Program?

Effective May 1, 2021, residents of Spotsylvania County that wish to dispose of household trash and recycling at any of the County’s convenience Centers, or the Livingston Landfill, must obtain and permanently display a residential refuse decal to enter the facilities.

There is no cost to the taxpayer for the Residential Refuse Decal.
Spotsylvania County residents and real property owners may obtain refuse decals through the Spotsylvania County Treasurer’s office by online application form, mail-in application, or in person.
The Treasurer’s office will verify each request in order to issue the refuse decal(s) to a resident or real property owner of Spotsylvania County.
Refuse decals are issued as permanent decals for up to a maximum of five (5) personal vehicles that the resident will use at the County-owned solid waste facilities.
Refuse decals are not available for commercial business users.
Refuse decals do not relieve the customer of any disposal fees that may be applicable.
County staff reserves the right to ask for other identification/proof of residency.
The refuse decal must be permanently affixed to the right side of the official inspection sticker when viewed through the windshield from inside the vehicle. The side edge adjacent to the refuse decal shall not be more than 1/4 inch from the edge of the official inspection sticker (per the Code of Virginia: 19VAC30-40-30 Placement).
Refuse decals may be revoked if used in violation of the Solid Waste System Regulations, including the requirement that the decal is not given to or shared with persons that are not residents or real property owners of Spotsylvania County.

For more information about obtaining a Residential-Use Refuse Decal, contact the Treasurer’s office at 540-507-7058.

For information about Solid Waste Center hours and services, contact the Solid Waste Division at 540-507-7725.

2. Why is the Residential Refuse Decal Program being initiated?

The Board of Supervisors requested the Residential Refuse Decal Program, at their meeting on April 14, 2020, to reduce the use of the County-owned solid waste facilities by commercial business users and persons that are not residents or real property owners of Spotsylvania County.

Refuse decals are only issued to residents of Spotsylvania County. The Treasurer’s office will confirm residency through a personal property account, real estate account, water account, or a driver’s license with a Spotsylvania County address.

3. How do residents obtain the Residential Refuse Decal?

Residential Refuse Decals may be obtained through the Spotsylvania County Treasurer’s office by online application form, mail-in application, or in person. The Treasurer’s office will verify each request in order to issue decals to a resident or real property owner of Spotsylvania County. Decals will not be issued to commercial and business vehicles.

To submit the application online, use this online application form.

To use the mail-in application, please print, complete, and mail to:
Treasurer of Spotsylvania County
Attn: Refuse Decal Program
PO Box 100
Spotsylvania, Virginia 22553

If you submit the application by mail or online, your decals will be mailed to you after the Treasurer’s office has verified and processed the information.

To obtain decals in-person, please visit the Treasurer’s office. You will be asked to fill out the application at the counter or you can print, complete, and bring it with you to:
Spotsylvania County Treasurer’s Office
Richard E. Holbert Memorial Building
First Floor
9104 Courthouse Road
Spotsylvania, Virginia 22553
Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m.

For more information about obtaining a Residential Use Refuse Decal, contact the Treasurer’s office at 540-507-7058.

For information about Solid Waste Center hours and services, contact the Solid Waste Division at 540-507-7725.

4. Can I get a Refuse Decal if I do not have a personal property, real estate or water account in Spotsylvania County?: If you do not have a personal property account, real estate account, or water account in your name, the Treasurer’s Office will require your driver’s license with a Spotsylvania County address to obtain a Residential Refuse Decal.

5. What if I just moved to the County and my driver's license and vehicle registration are not yet updated?: If you have just moved to the County and your driver’s license and vehicle registration are not yet updated, the Treasurer’s office will verify your County residency if you submit your closing documents or completed lease agreement showing your name and Spotsylvania County address. The Treasurer’s office will also accept viewing a utility bill (electric, gas, etc.) that is established in the resident’s name. The Treasurer’s office may also ask to see a valid form of identification.

6. What if I am a renter and do not own property in Spotsylvania County?

The County is verifying residency by personal property accounts, real estate accounts, and water accounts. If you own a vehicle and rent residential property in the County, you should have a personal property account that will verify your residency. However, if you do not have a personal property account, real estate account, or water account, the Treasurer’s Office will accept your driver’s license or state-issued identification with a Spotsylvania County address as proof of residency.

Short-term rentals will need to make arrangements for solid waste disposal via a commercial service or cleaning company.

7. What if I own a vacation rental in Spotsylvania County?: Short-term rentals will not be eligible for a Residential Refuse Decal. Short-term rental agencies and owners will need to contract waste disposal or arrange for other disposal methods for their business.

8. Where should the Refuse Decal be placed on the vehicle?: The Refuse Decal must be permanently affixed to the right side of the official state inspection sticker when viewed through the windshield from inside the vehicle. The side edge adjacent to the refuse decal sticker shall not be more than 1/4 inch from the edge of the official state inspection sticker (per the Code of Virginia: 19VAC30-40-30 Placement).

9. Do I have to obtain a refuse decal for each one of my vehicles?: Refuse Decals are not required for every vehicle the resident owns. The resident will only need refuse decals for the vehicles that will be used at the solid waste facilities. A maximum of five (5) decals per household will be issued. Household will be determined by physical address.

10. What if I purchase a new vehicle?: If you purchase a new vehicle and plan to use the new vehicle to enter the County-owned solid waste facilities, you will need to obtain a Residential Refuse Decal for that vehicle. The decal must be permanently affixed to the right side of the official inspection sticker when viewed through the windshield from inside the vehicle. The side edge adjacent to the official inspection sticker shall not be more than 1/4 inch from the edge of the official inspection sticker (per the Code of Virginia: 19VAC30-40-30 Placement).

11. Is the Refuse Decal transferable if I sell my car?: Residential Refuse Decals are not transferable. Please remove the refuse decal from the vehicle you are selling and send it to the Treasurer’s office so that the decal number can be voided. You will need to apply for a new decal if you plan to purchase and use a new vehicle to dispose of solid waste and recycling at the County-owned solid waste facilities.

12. What if my vehicle is wrecked or ‘totaled’ and I need a new residential refuse decal?: If your vehicle is wrecked or totaled, please send the refuse decal from the wrecked/totaled vehicle to the Treasurer’s office so that the decal number can be voided. Please keep in mind, refuse decals are issued as permanent decals for up to a maximum of five (5) vehicles that the resident will use at the County-owned solid waste facilities. If you will be replacing the wrecked vehicle, you will need to apply for an additional refuse decal for the replacement vehicle.

13. What if I do not have the old refuse decal to return to the Treasurer’s office?: Please contact the Treasurer’s office. The representative will need to know the decal number and date the decal was destroyed. The Treasurer’s office will log the refuse decal number that was destroyed in the electronic tracking system.

14. What if I regularly drive a vehicle with dealer tags?: Residential Refuse Decals must be permanently affixed to the vehicle in order to access the County-owned solid waste facilities.

15. What if I have a personal vehicle with business lettering?: The decal applications include an affidavit that you are obtaining the decal for residential purposes. If you have a personal vehicle with business lettering, you may still obtain a decal and utilize the convenience centers as long as you are using the sites to dispose of your own residential solid waste and recycling. If you are utilizing the vehicle to dispose of business/commercial waste, generated or collected by you, then you must utilize the Livingston Landfill. It is at the discretion of the facility attendant to determine if the waste being delivered to the convenience center is residentially or commercially generated. Vehicles registered as business vehicles are not issued decals.

16. Can I place a residential refuse decal on my business registered vehicle?: No, Residential Refuse Decals are for residential users only. Any business vehicle must go to the Livingston Landfill. If you are using your business vehicle for intermittent disposal of self-generated residential waste, you may use the Livingston Landfill for residential refuse disposal; proof of residency is required. It is at the discretion of the Landfill Manager or designee to determine if the load being delivered is residential or commercial. If the load is deemed commercial, then appropriate disposal fees will apply.

17. Can I use a rental trailer to take solid waste and recycling to the County-owned facilities?: A trailer pulled by a vehicle with a County refuse decal will be allowed disposal as long as the load does not appear to be commercial. If the load is commercial, then the resident will be asked to go to the Livingston Landfill. The Landfill Manager may require an account to be established for tracking purposes and charges may be incurred.

18. What if my vehicle does not have a windshield?: If your vehicle does not have a windshield, the Residential Refuse Decal must be displayed on the vehicle in an area that is clearly visible from the front of the vehicle. The attendant must be able to clearly see the permanently affixed decal when the vehicle enters any of the County-owned solid waste facilities.

19. What if I use my farm tractor or farm vehicle to haul my trash to the landfill?

Farm tractors and farm vehicles are eligible for Residential Refuse Decals provided that the operator of the farm vehicle is not operating a business/commercial operation and personal property/real estate ownership in Spotsylvania County is confirmed. Business/commercial farm waste shall be taken to the Livingston Landfill.

Location:
Livingston Landfill
6241 Massey Road
Spotsylvania, VA 22551

Hours:
7:00 a.m. - 3:00 p.m.
Monday - Sunday
Closed Major Holidays

20. Can I use a Refuse Decal on a Rental Box, Dump, Stake Bed, U-haul, Lowes/Home Depot, Penske, Budget, United, etc., trucks?

These types of vehicles are considered commercial/business and must go to the Livingston Landfill to dispose of solid waste and recycling. Commercial disposal fees will be incurred.

Location:
Livingston Landfill
6241 Massey Road
Spotsylvania, VA 22551

Hours:
7:00 a.m. - 3:00 p.m.
Monday - Sunday
Closed Major Holidays

21. Can I get a refuse decal for my caregiver, who is not a Spotsylvania County resident, because the caregiver uses his/her vehicle to take my refuse and recycling to the solid waste facilities?: The Treasurer’s office can only issue refuse decals to residents and real property owners of Spotsylvania County. Residential Refuse Decals must be permanently affixed to the vehicle in order to access the County-owned solid waste facilities.

22. Why do I have to permanently display the Refuse Decal every time I use the Solid Waste Facilities? They know me.: The Refuse Decal is the only way the attendants working at the Solid Waste Convenience Centers and the Livingston Landfill know you are authorized to use the facilities to dispose of residential trash and recycling. Decals are dwelling specific, which means they should not be given to other people to use. Therefore, the decal should be permanently placed upon up to five (5) personal vehicles that are used at the County-owned solid waste facilities.

23. Can Nonpublic Schools (private, non-state independent, or parochial) obtain Residential Refuse Decals?: Nonpublic schools (private, non-state independent, and parochial) are considered business/commercial entities and are not eligible for the residential refuse decal.

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Public Works – Compost

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1. What is Livingston's Blend Compost?

Livingston’s Blend Compost is a high-quality compost product for use as a soil amendment and turf topdressing.

Livingston’s Blend Compost (LBC) is produced from wastewater biosolids, through the controlled biological process of composting. At the Livingston Composting Facility, natural decomposition is accelerated enabling us to produce a high-quality soil amendment product. By controlling the composting process, biosolids are sanitized through the generation of heat, then stabilized to allow for versatility of end-use. Through this process, valuable organics generated from Spotsylvania County are naturally recycled into a product which is beneficial to plants and the environment.

Livingston’s Blend Compost benefits the environment by helping to decrease runoff and soil erosion, by adding organic matter that effectively absorbs and holds water. Without an adequate amount of organic matter, soil becomes compact and allows water to run off - thus causing erosion and insufficient moisture for plant growth. Adding Livingston’s Blend to the soil allows for the aggregation of soil particles, creating pore spaces for air. This space allows for moisture to more readily enter the soil surface, enabling the soil to hold more water and allowing for increased plant growth. This also, in turn, decreases runoff and soil erosion.

Compost Brochure 2023

2. How do I get compost?

Livingston’s Blend Compost is available at:
Livingston Landfill
6241 Massey Road
Spotsylvania, VA 22551

Call ahead to check compost availability since compost can sell out:
540-507-7487 or 540-841-6925

Hours for pick-up are:
Monday through Friday
7 a.m. to 2 p.m.

Visa and Mastercard accepted at the site only (per County policy). Checks/cashier checks accepted only when made payable to the "Treasurer of Spotsylvania County." Cash is not accepted.

For assistance with delivery cost or to arrange delivery, please contact 540-507-7487 or 540-841-6925.

3. How much does it cost?: Livingston’s Blend Compost Cost:
3/8 inch Compost:
Public: $20 per cubic yard
Commercial: $16 per cubic yard with a minimum order of 100 yards, picked up within 30 days.
Delivery: $125 per load plus cost of compost with a minimum order of 10 cubic yards. The maximum distance for delivery is 25 miles.

4. What are the benefits?

Livingston’s Blend Compost benefits the environment by helping to decrease runoff and soil erosion by adding organic matter that effectively absorbs and holds water. Adding Livingston’s Blend to the soil allows for the aggregation of soil particles, creating pore spaces for air. This space allows for moisture to more readily enter the soil surface, enabling the solid to hold more water and allowing for increased plant growth. This also, in turn, decreases runoff and soil erosion.

Compost is a proven soil conditioner that provides enhanced growing results.

Improves soil structure:
- Improves soil aeration, allowing for superior rooting.
- Reduces the bulk density of heavy clay soil.
- Increases the water holding capacity of sandy soils.
Reduces soil compaction and crusting
Improves water filtration in heavy, clay soils
Increases microbial and earthworm populations
Improves the cation exchange capacity of the soil, allowing for fertilizers to be effectively utilized by plants.
Other:
- Possesses a Neutral pH
- Is weed-free
- Livingston Blend Compost meets US Environmental Protection Agency and Virginia Department of Agriculture and Consumer Services requirements for exceptional quality biosolids compost.

Limited Warranty/Disclaimer:
The Livingston Compost Facility guarantees that all Livingston’s Blend Compost has been treated by a process to further reduce pathogens as defined by the United States Environmental Protection Agency (EPA). The Livingston Compost Facility, in accordance with the requirements of the Virginia State Department of Health, the Virginia Department of Environmental Quality, and the EPA, guarantees the metal concentrations are below the regulatory limits established for exceptional quality biosolids. There is no warranty of merchantability or fitness of Livingston’s Blend Compost and the Livingston Compost Facility is not in any way responsible for crops, gardens, or other vegetative growth damaged, injured, or destroyed from its application. Livingston Blend Compost should be stored in a protected area away from play areas for children. The user agrees to abide by the instructions for usage provided with Livingston’s Blend Compost.

5. How is it made?

Livingston’s Blend Compost is produced from wastewater biosolids, through the controlled biological process of composting. At the Livingston Compost Facility, natural decomposition is accelerated enabling the production of a high-quality compost product. By controlling the composting process, biosolids are sanitized through the generation of heat, then stabilized to allow for versatility of end-use. Through this process, valuable organics generated from Spotsylvania County are naturally recycled into a product which is beneficial to plants and the environment.

The Livingston Compost Facility holds a license certificate from U.S. Composting Council. The document certifies that all the requirements set forth in the Seal of Testing Assurance Program have been met.

Spotsylvania County Utilities Department - Certificate

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Public Works – Solid Waste Disposal

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1. Where can I take trash and recycling for disposal?

If you are a Spotsylvania County resident, you can take your residential trash to any of the County-owned convenience centers and the Livingston Landfill. View the Solid Waste Center Information page for locations and hours of operation.

Effective May 1, 2021, residents that wish to dispose of trash and recycling at any County-owned facility will need to have a refuse decal permanently affixed to the vehicle being used to haul the solid waste. More information can be found here: Refuse Decals.

2. Will Spotsylvania County pickup my trash and recycling at my house?: Residents can self-haul trash and recycling to any of the County-owned convenience centers and the Livingston Landfill. Spotsylvania County does not provide curbside pickup of trash and recycling. There are several private commercial firms that provide curbside services. Please refer to your local directory to find a provider of curbside services for your area.

3. How do I get a Refuse Decal?: Details can be found here: Refuse Decals

4. What items are accepted for disposal?: View accepted items here: Solid Waste Centers

5. What items can I recycle?: Each convenience center is equipped to handle most residential recycling. For a full list of accepted items, view the Solid Waste Center Locations page. If you have items that are considered household hazardous waste, please visit the Household Hazardous Waste page.

6. What is Household Hazardous Waste?: Learn more here: Household Hazardous Waste

7. What is Spotsylvania County's Solid Waste Management Plan?: View the plan here: Spotsylvania County’s Solid Waste Management Plan

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Public Works – Street Signs

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1. Who do I call about missing or damaged road signs?

If the missing or damaged sign is a traffic, directional, or regulatory sign (stop, yield, speed limit, arrows, etc.) or a route number sign, please contact the Virginia Department of Transportation (VDOT) at 1-800-367-7623. VDOT also maintains divided highway and interstate signs and issues permits for temporary signs that are placed in the right-of-way.

If the missing or damaged sign is a green street name sign, please fill out the Missing or Damaged Street Sign request for the County’s Sign Shop.

2. How do I get a Post-Mounted Street-Name Sign installed?

The Virginia Department of Transportation (VDOT) is responsible for the initial installation of a system of street signs on roads that it maintains. Each locality is responsible for all maintenance of the signs thereafter, except for street name signs on overhead traffic signal mast arms.

For more information about the installation of a NEW Post-Mounted Street-Name Sign, contact the Virginia Department of Transportation (VDOT) at 800-367-7623.

To report a missing or damaged green street name sign, please fill out the Missing or Damaged Street Sign request for the County’s Sign Shop.

3. How do I get a Speed-Limit Sign installed?

Please contact the Virginia Department of Transportation at 1-800-367-7623.

Here is some helpful information from the Virginia Department of Transporation’s website:

Speed-limit signs are installed on VDOT-maintained roadways following a traffic engineering study.

That study assesses several factors, including:

Roadway characteristics
Conflict potential
Eighty-fifth percentile speed

Once the study is complete, a recommendation is made to the commonwealth transportation commissioner for approval.

To request a study and posting, contact your local VDOT residency.

VDOT can only provide studies for public roads. Public roads are identified by the black and white route number signs at an intersection. Have the route number for the road study available when requesting a study.

4. Where do I find more information about Road Symbol Signs?

You can find more information by visiting the U.S. Department of Transportation Federal Highway Administration’s website: Road Symbol Signs

5. What are VDOT's Sign Standards?

VDOT has adopted the federal Manual on Uniform Traffic Control Devices (MUTCD). Sign information, including placement, is listed there. VDOT also has adopted a Virginia Supplement to the MUTCD. Further information on the MUTCD and Virginia Supplement can be found here.

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Revenue Recovery (Medical Transport Billing)

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1. What is revenue recovery and why did Spotsylvania County implement this program?: Revenue recovery is the process of obtaining financial reimbursement for the cost of providing medically necessary ambulance transportation. Medicaid, Medicare, and most other private insurance policies (health, auto, and/or homeowners) allow for reimbursement for this service. Spotsylvania County has implemented this program to seek reimbursement of these funds that are being reinvested in our fire, rescue, and emergency management system to address the growing needs of our combined system.

2. What are the charges for emergency medical transport services?

Charges include:

$500 for Basic Life Support (BLS)
$650 for Advanced Life Support (ALS) 1
$800 for ALS 2
A mileage fee of $12 per mile

3. What happens if I do not have insurance or cannot afford to pay for this service?: County residents who do not have any insurance and qualify for compassionate billing can submit a Compassionate Billing Form (PDF), and fees will be waived. Other county residents can also apply for a waiver to determine if they qualify.

4. What if my insurance company will not cover my ambulance transport bill?: In accordance with the Compassionate Billing Policy (PDF), the county's billing service will attempt to gain all information required to show the medical necessity of the transport. However, if the claim is ultimately rejected, the department will consider the charge uncollectable for county residents.

5. If a transport is made and the claim is denied or deemed not medically necessary, can the County waive the cost associated with the transport?: The Compassionate Billing Policy (PDF) addresses this matter. If this occurs with a non-county resident, it is the intent of the county to bill for those services to seek reimbursement. Again, if residents and non-residents qualify for the Compassionate Billing Waiver (PDF), they can submit the appropriate paperwork.

6. If a resident has reached an insurance limit (ambulance service) for the year and additional services are required, will the citizen get a bill for these additional services, or can the fee be waived?: Several billing vendors advised that this should not occur, as most if not all policies do not have a limit on emergency transports related to EMS service. If this did occur, the locality could decide to waive some or all of the charge for residents based upon the circumstances. Under Spotsylvania's Compassionate Billing Policy (PDF), additional fees would be waived.

7. Can the billing company be directed not to send uncollected debts to a collection agency?: Spotsylvania's billing company will not pursue payment recovery through a debt collection agency without the expressed authorization of the County Administrator or his designee.

8. Has it been resolved so the county will waive out-of-pocket expenses related to revenue recovery if they meet the criteria?: Regarding the discussion among staff regarding an Office of Inspector General (OIG) opinion that surfaced last year. This opinion relates to the jurisdiction being able to use any taxes (real or personal property) to qualify as the co-pay for county residents. To clarify, the county is utilizing the OIG opinion for its residents, so the out-of-pocket expense for the co-pay will not need to be paid for by county residents.

9. Will the ability to pay be considered when providing service?

We know that some residents have expressed concern about some people who cannot afford to pay for this service and/or do not have any form of insurance. Specifically, they feel some people will hesitate in calling for assistance from the EMS crews when they have an emergency. The ability to pay will never be considered when providing service.

Compassionate Billing Policy

Under the Compassionate Billing Policy (PDF), no one will suffer financial hardship as a result of a necessary emergency medical transport. When residents need emergency assistance, they should call 911 without hesitation. Also, based upon the localities we have contacted, they have all reported that there has not been a decrease in call volume but in some cases call volume has increased.

10. Will I have to pay for services if the ambulance does not transport me?: If you or family members are not transported, there will be no bill for services rendered. Revenue recovery is based on what is termed "loaded service", whereby someone is actually transported.

11. How does the county spend the funds that are generated by this program?: Funds have been and continue to be reinvested into our combination fire, rescue, and emergency services system for countywide improvements per the Spotsylvania County Board of Supervisors' action on April 5, 2005.

12. Have donations to the volunteer agencies decreased?: Other localities have noticed a slight decrease in donations for an initial period of time. We were told that within a couple of years the donations do return to pre-revenue recovery levels. Some localities have set aside some of the funds generated by the program, and if the volunteer agencies demonstrate there has been a reduction of donations, the locality will make up the difference. Two of the localities surveyed (Chesterfield and Roanoke) have advised that the volunteer agencies have not demonstrated any reduction in donations.

13. If I do not have health insurance, are there other options that could be utilized to collect any fees that might be charged?: Many automobile insurance policies and homeowners' insurance policies provide some form of coverage if the insured was injured and required transport by ambulance, per information provided to staff by several billing companies. County staff recommends that citizens review their insurance coverage to verify their limits of coverage under each policy. In speaking with the billing contractors, they routinely bill health insurance first, then auto, and lastly any other form of insurance.

14. How does the billing process work?

Spotsylvania County contracts this service out to a private company to handle the process. After patient care is provided, insurance information will be obtained routinely, often at the hospital. Spotsylvania County will waive co-payments and deductibles for county residents.

Non-insured residents will receive an initial statement from the billing company, while insured residents will receive an explanation of benefits (EOB) from their insurance company. Non-insured residents may apply for the Compassionate Billing Waiver (PDF). (Please refer to the Compassionate Billing Policy (PDF))

15. Will visitors and non-county residents be charged a co-payment?: Yes, only county residents will have their co-payments and deductibles waived by using the Compassionate Billing Form (PDF).

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Utilities - Sanitary Sewer Line Cleaning

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1. What is Sanitary Sewer Line Cleaning?

Spotsylvania County Utilities (SCU) Maintenance Crews perform preventive maintenance cleaning of the county-owned sanitary sewer mains. The work is done to prevent mainline stoppages and potential backups.

How Cleaning Is Done

Cleaning is accomplished using a high-pressure water jet to remove buildup within the sewer lines. This cleaning creates a vacuum in the sewer system, and in rare occurrences, can pull water out of your toilet(s) if you do not have a backflow device installed on your sewer line. After the vacuum is released, the water rushes back into your toilet(s), and on rare occasions, may splash out of the toilet bowl.

Closing the Lid

Closing your toilet lid/lids during this process will greatly reduce the possibility of any negative issues. Therefore, we ask that you make sure that your toilet lid(s) remain down, with a towel draped over the toilet lid(s) as an added precaution, during the time that we are in your area cleaning.

2. When will sanitary sewer line cleaning crews be in my area?: Message boards will be set-up one to two days in advance in the area(s) where sanitary sewer line cleaning is taking place. You can also view the Utilities News (LINK) for more details. Generally, scheduled sanitary sewer line cleaning takes place Monday - Thursday, 7:30 a.m. - 3 p.m. with the exception of holidays.

3. How do I prepare for the sanitary sewer line cleaning in my area?: Closing the Lid
Closing your toilet lid(s) during this process will greatly reduce the possibility of any negative issues. We ask that you make sure that your toilet lid(s) remain down, with a towel draped over the toilet lid(s) as an added precaution, during the time that we are cleaning in your area.

4. What if I experience a problem during the sanitary sewer line cleaning?: If you experience any issues when sanitary sewer line cleaning is taking place in your area, please contact the Maintenance Crew working in the area and they will gladly assist you. If you are unable to locate the Maintenance Crew, please call the Spotsylvania County Utilities Office at 540-507-7300, option 2. The Spotsylvania County Utilities Department wants you to know that we are doing our best to serve you, the community and the environment every day and regret any inconveniences to our customers; however, this maintenance is necessary to enhance service reliability.

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Utilities - Sanitary Sewer Smoke Testing

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1. What is Sanitary Sewer Smoke Testing?

Spotsylvania County Utilities conducts sanitary sewer smoke testing to locate problem areas within the overall sanitary sewer system. A Sanitary Sewer Smoke Test is a sewer inspection method in which a non-toxic smoke is blown into a blocked off pipeline segment to see where the smoke emerges. The smoke makes its way through all the connected pipes in that sanitary sewer segment, helping locate pipe leaks, broken manholes, cracks, uncapped lines, and more. If the sewer is in good condition, then the forced smoke will emerge from manhole lids and roof vents along the line. If the line has defects, the smoke will find the break and try to escape through the break.

During smoke testing, you may see smoke coming out of grass, utility boxes, cracked pavement, and more. A defect in an underground sewer pipe may allow smoke to escape up through the ground. Smoke doesn't always originate at the spot where the smoke plume emerges. Sometimes smoke will escape through a defect in the sanitary sewer line, then travel or migrate along the pipe until it finds a way to rise to the surface.

Each test typically lasts about 15 to 30 minutes depending on the size of the segment being tested.

2. Is the smoke hazardous?

No. The smoke used for this type of testing is non-toxic and non-hazardous, has little odor and creates no fire hazard. It is manufactured specifically for this purpose.

The smoke SCU utilizes is commonly used in the industry and while it is not considered harmful, it is recommended to avoid prolonged periods of exposure. Should smoke appear from a drain or vent inside your residence, open windows and ventilate well to dissipate the smoke.

Sanitary Sewer Smoke Testing

3. Will smoke enter my home or building?

The smoke should not enter your home or building unless you have defective plumbing or seldom used drains.

It is possible that smoke can enter through a drain trap which has dried out or some other plumbing defect, such as inadequate, defective or improperly installed vents or pipes; or connections or seals in the wastewater drain system in and/or under your home or building are damaged, defective, have plugs missing or are improperly installed.

If you have any seldom used drains, it is recommended that you pour water in the drains to fill the trap and you should do this on a monthly basis. This will help prevent sewer gases or smoke from entering your home or building.

NOTE: IF SMOKE CAN ENTER YOUR HOME OR BUSINESS, THEN DANGEROUS SEWER GASES CAN ALSO ENTER THE STRUCTURE.

If smoke can enter through faulty plumbing, the potential exists for sanitary sewer gases to enter your home or business. If this occurs, you should consult a licensed plumber to make repairs to your private property plumbing.

Sanitary Sewer Smoke Testing

4. What should I do if smoke enters the building?

If smoke enters your home or building, open windows and/or doors to allow ventilation and note the location of the smoke emission. Smoke should clear in a few minutes. Exit the building and contact a member of the smoke testing crew working in your area. The crew member will be pleased to assist you with locating where the smoke may be entering the structure.

Please keep in mind, smoke should not enter your home or building. If smoke enters the structure, then it is an indicator that you have defective plumbing or dry drain traps. While the crew member is pleased to assist you with investigating where the smoke may be entering the structure, you are advised to consult with a licensed plumber to make repairs to your private property plumbing.

If you have seldom used drains, it is recommended that you pour water in the drains to fill the traps, which will help prevent sewer gases or smoke from entering the building. You should do this on a monthly basis to keep the traps from becoming dry.

Sanitary Sewer Smoke Testing

5. When will sanitary sewer smoke testing crews be in my area?: Message boards will be set-up one to two days in advance in the area(s) where sanitary sewer smoke testing is taking place. You can also view the Utilities News (LINK) for more details. Generally, scheduled sanitary sewer smoke testing takes place Monday - Thursday, 7:30 a.m. - 3:00 p.m. with the exception of holidays.

6. What should I do to prepare for sanitary sewer smoke testing?

During smoke testing, field crews force smoke into the sanitary sewer. During these tests, the possibility exists for smoke to enter a residence or business due to infrequently used drains or a defect in the private property sewer pipes.

A drain trap is the S-shaped curvature or elbow in the pipe that exists to capture and hold water in the trap's curve. This water in the trap creates a type of seal and blocks gases from rising up through the drain and into the home. This trap will also keep the smoke from entering the building. A dry drain trap could be found in drains which are not used regularly and the water has evaporated.

Water should be ran in these isolated areas monthly to maintain the drain seal in proper operating condition.

If smoke testing is taking place in your area, you should check to see that all drain traps under basins, washing facilities and floor drains contain water; simply flush toilets and run or pour water into all drains, including unused fixtures and floor drains.

7. Can the smoke activate smoke alarms?

Yes, smoke alarms may be activated during smoke testing if the smoke enters your home or business. If the smoke enters the building, open windows and doors for ventilation. If you are not sure or have any doubts about the smoke, call 911.

Remember, if the smoke enters your home or business, this is an indicator that you have dry traps or defective private property plumbing.

8. Do I have to be home during the sanitary sewer smoke testing?: No. Inspections crews do not need to enter your home unless smoke is present and you want them to help identify the defect. You are not required to allow entry to our crews.

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Utilities - Smart Meter Program

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1. What is SCU's Smart Meter Program?

Over the next 24 months, our partnered Installation Contractor will be installing automated smart meters throughout the County. With this new system, Spotsylvania County Utilities will be able to provide you better visibility and tools to help you manage your water usage, identify potential leaks quicker and ultimately save money.

The key differences between our current metering system and our new advanced metering infrastructure (AMI) system are the following:

Meter consumption data will be transmitted wirelessly from each meter to the utility office. County personnel will now only visit your water meter to investigate any system-triggered alerts or inquiries initiated by you.
Automatic alerts will allow quicker response to leaks, meter tampering and unauthorized usage so that your property and your water bill are better protected.
You will eventually have access to a customer portal that offers visibility and budgetary control over your water usage. You will be able to see your weekly or monthly consumption profile so that bills can be better understood, conservation practices can be reviewed and communication tools with the County can be implemented.

Smart Metering

2. What is a Smart Meter?: A smart meter is part of a system that uses wireless radio frequency and cellular technology to send your meter readings to the County. All water meters are scheduled to be replaced with state-of-the-art meters by the end of 2020.
Smart Metering

3. Why change the meters now?: The decision to implement the new system was driven by its ability to help the County's Water Department automate the collection of meter readings, provide customers with a better understanding of their water bills and identify leaks that are responsible for much of the system's treated water loss. Customers will have more control over their water bills and the County will be able to improve service and operate at a greater level of efficiency.
Smart Metering

4. What are the benefits of the new meters and technology for the residents?: This technology offers more consistent and accurate readings and 24-hour leak detection. After installations are completed throughout the County, customers will have access to a web portal allowing customers to easily monitor their water consumption, compare current usage to previous periods, set e-mail and text alerts and set budget and conservation goals.
Smart Metering

5. Do I have to pay for installing my new meter?: Spotsylvania County Utilities pays for the costs of the meters and their installation.
Smart Metering

6. Will my bill go up even if I am using the same amount of water as before?

Whenever a new meter is installed, either a smart meter or a manual-read meter, there is a chance that your bill may increase. Many of the water meters in Spotsylvania County are more than 20-years old and at the end of their functional life. As meters age, their accuracy begins to decline. The new meter will accurately reflect your consumption, and as a result, may report higher billable water usage.

For more information, please call Customer Service at (540) 507-7300, press option 2. Or, you may email [email protected].

Smart Metering

7. When will I receive my bill?

You will continue to receive your bill on the same cycle.

Should you have any questions, please contact Customer Service at (540) 507-7300, press option 2.

Smart Metering

8. What makes "smart meters" different from the meters we currently have?: A smart meter measures how much water is used every hour instead of on a monthly basis. The readings allow the County to manage overall system demand and detect any problems, such as water leaks, very quickly.
Smart Metering

9. What is the technology that reads my meter and sends it to the County? Is it safe?: Your new meters use wireless radio frequencies - just like wireless Internet and cable TV - to send and receive the information from the County. The meters and communication network meet all federal safety standards and codes.
Smart Metering

10. When will I know that my meter will be upgraded?

Postcards were mailed to Spotsylvania County Utilities customers prior to the start of the upgrade project. Crews will also be hang a door tag at each location once the meter has been upgraded. During the installation, the authorized installation contractor will be wearing identification, and their vehicles will be marked with "Authorized Installation Contractor" magnets.

For more information, please call Customer Service at (540) 507-7300, press option 2. Or you may email [email protected]

Smart Metering

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Utilities - Starting Service Requirements

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1. How do I start water/sewer service?

If the residential or commercial property has an existing connection, an application for service is required to establish water and sewer services at the property address. Please note, Spotsylvania County Utilities does not initiate water and sewer services by telephone.

You can find the application here. Apply for Water and Sewer Service (LINK). Please note this application is not an online application. It will require completion with signature(s) as well as required back-up documentation.

Developers:

All new tap, meter and service connections require an application and authorization prior to connection through Spotsylvania County Utilities Engineering and Construction Division. All applicable New Connection (Developer) Rates and Fees apply. Please visit the Development pages for more information or call (540) 507-7300, option 1.

2. How long will it take to process my application?

Spotsylvania County Utilities generally processes completed applications for water and sewer services to existing connections within one business day. In order for the application to be processed, all required documentation must be received.

For more information, please see Apply for Water and Sewer Service (LINK) or call the Customer Service department at (540) 507-7300, press Option 1.

Developers:

All new service connections require an application and authorization prior to connection through Spotsylvania County Utilities Engineering and Development Division. For more information, please visit the Development pages (LINK).

3. What is required to establish an account for water/sewer service?

To establish an account for water/sewer service to an existing connection, the following is required:

Legal Name of the Account Holder(s) - all individuals listed on the Deed or Lease Agreement need to be account holders.
Social Security Number or Driver’s License Number with the State issued in. If a business applicant, provide the Federal Tax ID number.
Physical Address of the service location
Billing Address
Email Address
Telephone Number
Rental Lease Agreement**
Deed
Photo Identification

**All Rental Lease Agreements must be signed by the Property Management/Owners of the property AND it must be signed by all individuals listed as Tenants to be considered a valid lease. In addition, the lease agreement should also indicate the tenants are responsible for utilities.

For more information, please see Apply for Water and Sewer Service (LINK).

4. What if I am moving?

Spotsylvania County Utilities does not transfer services from one location to another. A new application is required. Please see the Apply for Water/Sewer Service page (LINK) for more information.

Be sure to let Spotsylvania County Utilities know that you want to stop service at your previous address after your move (or at anytime you are ready). Please call the Customer Service department at (540) 507-7300, press Option 1.

5. How do I request a new water/sewer tap, meter, and service connection?

To request a water and/or sewer tap, meter, and service connection, please email [email protected].

Please include the following information in your email:

Your name
Your phone number
Property address you are requesting the water and/or sewer tap/service connection
Tax Map Number

Your request will be sent to the Engineering and Construction Division for review. This review generally takes one to three business days. If water and/or sewer service is available to the property address, they will send you a quote and further instructions about how to proceed to obtain water and/or sewer at the property address.

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Utilities - Stopping Service

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1. How do I stop water/sewer service?

You may stop water/sewer service at your property address and close your customer account by completing the online form: Stop Water / Sewer Service. If you have any problems submitting your information or if you have any questions regarding service, please call 540-507-7300, Press Option 1.

We need a minimum of one business day notice to stop service Monday - Friday, 8 a.m. - 4:30 p.m., and we are closed weekends and holidays. Call us by 4:30 p.m. on a Friday to stop service on a Monday (excluding holidays).
The services will be turned off as early as 6 a.m. if no other account is scheduled to be opened that day at the property address, so consider this when determining what day you would like to close the account.
Have your current customer account number and your forwarding address available in order to complete the online form and stop service.
Give us a call at 540-507-7300, Press Option 1, to verify that the information has been received and your stop service order has been scheduled.

2. What if I am moving?

If you are moving, please contact the Spotsylvania County Utilities department to stop service at your current address. Please call the Customer Service department at (540) 507-7300, option 1. You will be asked to verify your account and to provide a forwarding address for your final bill.

Spotsylvania County Utilities does not transfer services from one location to another. If you are moving to a location that Spotsylvania County Utilities provides service, a new application for the new address will be required. Please see Apply for Water / Sewer Service (LINK) for more information.

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Utilities - Unidirectional Flushing Program

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1. What is unidirectional flushing?: Water main flushing clears mineral deposits and sediment from water pipes by flushing water through fire hydrants. The main difference between normal flushing and unidirectional flushing is that the crews will now control the direction and velocity of the flow in the pipes. During the unidirectional flushing process, crews will be operating system valves to direct flow through specific pipelines. This process usually takes longer than normal flushing as the field crew will be working in a meticulous order through the system.

2. What should I expect when unidirectional flushing is happening in my neighborhood?: Customer in the immediate vicinity of where flushing is taking place may experience a temporary drop in water pressure. If this does occur, please be aware that Spotsylvania County Utilities crews are diligently working to minimize any inconvenience caused to you by the flushing process. Flushing typically Monday - Friday during the day.

3. Can I use my water when flushing is taking place?

You can use the water while we are flushing on your street. Please be aware, however, that the flushing process may stir up particles and sediment that may have accumulated over time in the water main. If you use water while we are flushing you may notice discolored water. If you experience discolored water, customers are advised to flush faucets with cold water for a few minutes until the water runs clear. Customers should also check the water before washing white clothing. If discoloration persists, please call (540) 507-7300, Option 1, M-F, 8:00 a.m. - 4:30 p.m. or after business hours and holidays call (540) 507-7340.

You may also experience low water pressure while flushing is taking place. If this happens, your water pressure will return to normal once the flushing has ended on your street.

4. How long does it take to flush each water main?: Our experience has ranged from 20 minutes to an hour or possibly longer and is dependent on a variety of factors. Factors include the age of the water main, the type of pipe, the length/diameter of the water main being flushed, and if any sediment buildup is present. The time is ultimately determined by the turbidity (clarity) of the water being flushed.

5. When will unidirectional flushing take place in my area?: Message boards will be set-up one to two days in advance in the area(s) where unidirectional flushing is taking place. You can also view the Utilities News (LINK) for more details. Generally, scheduled unidirectional flushing takes place Monday - Friday, 8:00 a.m. to 3 p.m. with the exception of holidays.

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Utilities - Water Conservation Initiative

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1. What is Spotsylvania County's Water Conservation Initiative?

As Spotsylvania County's population grows and water demands rise, it is becoming increasingly important to manage not only the water supply and treatment, but also the demand on an ongoing basis. One tool water utilities use to manage demand is to develop a comprehensive water conservation program. Water conservation is broadly defined as the beneficial reduction in water use, waste and loss. The ultimate goal of water conservation is not to prevent water use, but to maximize efficiency and the benefit of each gallon used.

The Spotsylvania County Utilities Water Conservation Initiative is a result of a study the County conducted to determine appropriate conservation programs based on Spotsylvania County's demand projections and customer characteristics.

2. What is water conservation?: The U.S. Water Resources Council defines water conservation as activities designed to reduce the demand for water, improve efficiency in use, reduce losses and waste of water, and improve land management practices to conserve water. In short, water conservation is the reduction of water usage or reducing its waste and loss.

3. What is efficient water use?

Efficient water use is often considered the minimal amount of water that is technically and economically feasible to achieve an intended function. Water efficiency accomplishes more with less by using the best available technology and using water in smarter and more innovative ways.

4. What is water waste versus water loss?

Water waste and water loss mean two different things.

Water waste is water that meets an intended use, but may not be considered efficient.
Water loss is water that does not make it to the point of intended use.

5. What are the benefits of water conservation?

Less than 3 percent of the water on Earth is fresh; much of that is unreachable in glaciers, icecaps, or deep in the earth. The depletion of these dwindling water supplies degrades the natural environment and can necessitate costly water projects. Water conservation practices, such as efficient appliances and fixtures, behavioral changes, and changes in irrigation practices, can reduce water consumption by as much as a third.¹

Water Conservation and demand management continue to be important components of the management of our long term drinking water supply. The benefits of lower demand are:

Buffers against the unknown - With the effects of climate change, shorter, more intense rain events as well as longer, dry spells in the summer months are expected. Having as much water storage in the reservoir as possible provides the assurance that not only will there be a sufficient quantity of drinking water for the year, but it also provides the flexibility to deal with changing weather and precipitation patterns.
Water quality - Less annual fluctuation in the reservoir’s water levels contributes to a more biologically stable reservoir, through less opportunity for sediment re-suspension and nutrient loading, and longer water detention time within the reservoirs (which has a number of resulting benefits such as lower turbidity, low color, neutral pH, low bacteria, and low parasites).
Capital project delay - Less water being used by the community can delay the need to build new expensive water infrastructure that would be necessary to provide increased capacity if demand continues to rise.
Save energy - Water conservation helps reduce the amount of energy used to process and deliver water to homes. For example, shorter showers will save water as well as the energy used to heat the water.
Save time and money - Planting native species that are adapted to the longer, dryer summers in the region, require little to no watering once established. Spend more time enjoying your garden, instead of maintaining it.

¹"Water Conservation," <https://www.greenbiz.com/research/report/2002/08/02/water-conservation>, accessed on October 16, 2019.

6. How can I reduce my family's water use?

There are simple changes you can make to your daily routine that can add up to big savings.

Increase your family’s awareness of water efficiency and conservation.
Shorten your shower by 5 minutes and save an average of 12 gallons of water per day.
Turn off the water when you brush your teeth or shave and save up to 2.5 gallons per minute.
Wash only full loads of laundry and dishes instead of smaller partial loads and save between 15 and 50 gallons of water per load.
Limit car washing and use an automatic shut-off nozzle and save an average of 70 gallons per wash.
As appliances and fixtures wear out, replace them with water-saving models.
Repair dripping faucets, showers and continuously running or leaking toilets.
Reduce the water used in toilet flushing by either adjusting the vacuum flush mechanism or installing toilet tank displacement devices (dams, bottles, or bags).

Learn more here: Water Saving Tips

7. How can I reduce my business water use?

Every business is different and every solution is different. Some suggested activities that can help most businesses reduce water use include:

Increase employee awareness of water conservation and efficiency.
Install high-efficiency urinals and toilets in restrooms, as well as, upgrading water-using fixtures such as cooling towers, pre-rinse spray nozzles, dishwashers, and washing machines to well-engineered products and fixtures that use the least amount of water to get the job done. Look for products labeled Water Sense and Energy Star to ensure that they meet the criteria.
Reduce toilet water by adjusting flush valves or installing dams and flapper mechanisms.
Install faucet aerators and flow reducers where possible.
Check the water supply system for leaks and make repairs as soon as possible.
Turn off any unnecessary flows.
Repair dripping faucets, showers, and continuously running or leaking toilets.
Shut off water supply to equipment rooms not in use.
Do not use running water to melt ice or frozen foods.
Use water-conserving ice makers.
Set irrigation controllers to only water as needed. In the summer, follow the Voluntary Watering Schedule.
Do not water on windy days or right after it has rained.
Make repairs to sprinkler heads and water lines as soon as you find damage or a leak.
Do not hose down sidewalks, driveways, and parking lots.
Wash autos, buses, and trucks less often.

8. What is the Voluntary Watering Schedule?

By following the voluntary lawn and landscaping watering schedule in the summer, you can help maintain adequate water pressure and volume for you and your neighbors while also being a friend to the environment.

ADDRESS	DAYS TO WATER
Odd Number Addresses*	Sunday, Tuesday, Friday
Even Number Addresses*	Monday, Thursday, Saturday
Businesses	Tuesday, Thursday, Saturday

* Customers may irrigate on Wednesday as an alternate day.

Please avoid watering between peak demand hours of 5:00 a.m. and 9:00 a.m.

To learn more, check out this page: Voluntary Watering Schedule

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Utilities - Water Main Flushing Program

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1. What is the Annual Water Main Flushing Program?

Annually in the Spring (mid-March), a slight change will be made in the water treatment process to facilitate an effective flushing program. The purpose of this temporary change in the process is to help ensure a high level of disinfection in our community’s network of water mains.

During this period, customers may notice a slight chlorine taste and smell in their tap water. The difference in taste and smell is the result of a switch to disinfection using free chlorine, which is a more aggressive disinfectant than the chloramines used during the rest of the year. This temporary change in the water treatment process is important because it keeps bacteria from forming resistances to the usual disinfection process.

From March through May, our crews will open hydrants throughout our service area in brief intervals in order to draw water more forcefully through the distribution system. This helps to dislodge sediment that may have collected in water mains over the past year. Crews will work each day, Monday through Friday (excluding holidays), from 7:00 a.m. until 3:30 p.m.

Customers are notified about the flushing program via bill insert and notices are posted in the local newspaper, The Free Lance Star.

To learn more about the Water Main Flushing Program, please view the Annual Water Main Flushing Program (LINK).

2. When will crews be in my area?

The Annual Water Main Flushing Program typically takes place in the Spring in the areas and subdivisions that are served by Spotsylvania County Utilities. Private water systems and mobile home parks will not be flushed as part of this program.

Flushing generally starts in March and ends in May each year. Please check the Annual Water Main Flushing Program page for the estimated schedule. Please keep in mind the schedule can change because it is never known how long a system will take to flush clean. In addition, other emergencies arise from time to time that requires the attention of the crews and will prevent them from flushing. Therefore, the flushing may be extended a couple of weeks depending on circumstances. During the flushing season, crews work each day, Monday through Friday (excluding holidays), from 7:00 a.m. until 3:30 p.m.

Customers are encouraged to check the Annual Water Main Flushing Program (LINK) for updates.

3. What is the change in the disinfection process during the flushing period?

During the flushing period, a slight change is made in the water treatment process to facilitate an effective flushing program. Chlorine combined with ammonia is known as chloramines. Throughout most of the year, chloramines (also known as combined chlorine) are added to the water as the primary disinfectant. During the spring flushing program, chlorine is added in an uncombined state (commonly referred to as free chlorine). This temporary change in the water treatment process is important because it keeps bacteria from forming resistances to the usual disinfection process.

Free chlorine is quicker acting than combined chlorine, which allows it to react with sediments suspended during flushing. Chloramines tend to take longer to react, but are stable in the water for longer periods of time which is the reason that they are used the majority of the year. Colder water allows the free chlorine to stay in the water longer and it is the reason that flushing occurs during cold water periods in the Spring.

Depending on your usage patterns and location within the water distribution system, it could take up to a week for your drinking water to transition from combined to free chlorine at the beginning of the flushing program, or from free chlorine to combined chlorine at the conclusion of the flushing program.

You may notice a chlorine taste and odor in your drinking water while free chlorine is utilized. If you are especially sensitive to the taste and odor of chlorine, try keeping an open container of drinking water in your refrigerator. This will enable the chlorine to dissipate, thus reducing the chlorine taste. Remember – drinking water has a shelf life! Change out the water in your refrigerated container weekly.

Please note:
If you have an aquarium or pond, always test the water you add to your aquatic environment to be sure it is free of chlorine before adding fish or other animals. Chemical additives with directions for removing either free chlorine or chloramines from water for use in fish tanks or ponds are available at pet/fish supply stores. See our Water Quality Reports (LINK) for more information.

4. What are chloramines?: Chloramines are a disinfectant used in drinking water to remove bacteria and viruses.

5. What is free chlorine?: Free chlorine is also used to disinfect drinking water, but it is stronger disinfectant than chloramines.

6. Why is the water that Utilities distributes to customers disinfected with free chlorine instead of chloramines each Spring?: Spotsylvania County Utilities disinfects with chloramines most of the year. Chloramines are more stable than free chlorine and remain in the distribution system for a longer period of time. However, free chlorine kills any bacteria or viruses in the water distribution system that have developed resistances to the chloramines typically used to disinfect drinking water.

7. How long will free chlorine be used to disinfect my drinking water this year?: About six weeks (for the 2022 Annual Water Main Flushing Program, free chlorine will be used from March 14, 2022, to April 22, 2022).

8. Is water disinfected with either free chlorine or chloramines safe to consume?: Yes. Applied appropriately, both free chlorine and chloramines are safe and effective disinfectants. Spotsylvania County Utilities communicates regularly with the Virginia Department of Health (VDH) and strictly follows its guidelines on the minimum and maximum chlorine levels. Both forms of chlorinated water are safe for people and animals to drink, for cooking and bathing, watering lawns and plants, and for all other common uses. However, precautions must be taken to remove or neutralize chloramines and free chlorine during the kidney dialysis process, in the preparation of water for fish tanks and ponds, and for businesses requiring highly-processed water. A de-chlorination procedure optimized for removing chloramines will also remove free chlorine.

9. Could water disinfected with either free chlorine or chloramines be harmful to dialysis patients if it is used in the dialysis process?: Both free chlorine and chloramines may harm kidney dialysis patients during the dialysis process if they are not removed from the water before it passes into the bloodstream. Because dialysis centers use special water treatment processes to prevent adverse impacts to patients during dialysis therapy, Spotsylvania County Utilities notifies all centers in its service area about the conversion to free chlorine each year prior to the change of disinfectant. Like everyone else, dialysis patients may drink water treated with either free chlorine or chloramines because the digestive process neutralizes these chemicals before they enter the bloodstream.

10. Will my water taste different during the temporary conversion to free chlorine?: The use of free chlorine may result in a bit of a chemical odor in your water or smell slightly like water in a swimming pool. Each individual customer has his or her own sensitivity level to the taste and/or odor of free chlorine, though many detect no change at all.

11. Will chloramines affect household plumbing, pipes and/or water heaters?: Some older household plumbing and water heaters may incorporate rubber materials and parts, which can degrade over time. Ask for chloramines-resistant parts, which are readily available at hardware supply stores or from your plumber, when replacing rubber plumbing materials. Chloramines-resistant parts will be effective regardless of the type of chlorine used.

12. How can I remove the chlorine taste from my water?: The taste of chlorine can be removed by boiling water, adding a bit of lemon juice, or filling a container with water and leaving it open to vent.

13. Will pool owners need to treat water differently?: Pool owners must maintain the same chlorine level in water treated with either free chlorine or chloramines to prevent algae and bacterial growth. Pool supply stores can provide pool owners with more information.

14. What does the term hydrant flushing mean?: Spotsylvania County Utilities will forcefully draw (flush) the free-chlorinated water through fire hydrants connected to its water distribution system throughout the areas that it serves. This process dislodges sediments and minerals that may have collected in water mains since the previous year’s flushing.

15. Could I see a drop in water pressure due to hydrant flushing in my area?: Most customers will not see a drop in water pressure. If a change in pressure does occur, it usually lasts for only 30 minutes or less.

16. Can hydrant flushing in my area cause cloudiness or sediment in my water?: The flushing process can stir up sediments and minerals in water mains, occasionally resulting in some short-term cloudiness. If you encounter this condition, please run cold water from your tap until the cloudiness dissipates. If your water looks cloudy for an extended period of time, please contact Spotsylvania County Utilities Customer Service Department at (540) 507-7300, Press Option 1, or email [email protected].

17. How can I get more information about Spotsylvania County Utilities water quality?: For more information, please see our Water Quality Reports page or email [email protected].

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Utilities – Backflow Prevention and Cross Connection Control

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1. What is a cross-connection?

A cross-connection is any physical connection between a potential source of contamination and any drinking water system piping. Examples include lawn irrigation and fire suppression systems.

For more information, please visit Cross-Connection & Backflow Prevention (LINK).

2. What is backflow?

Backflow is the flow through a cross-connection from a potential source of contamination back into the drinking water system.

For more information, please visit Cross-Connection & Backflow Prevention (LINK).

3. What can cause a backflow?

There are two main causes of backflow: backsiphonage and backpressure.

Backsiphonage can occur when there is a loss of water pressure in the system due to a break in the main line or a heavy demand such as a firefighting effort. Backsiphonage is the reversal of normal flow caused by negative pressure, vacuum or partial vacuum, in the supply piping. This condition allows liquids to be siphoned back into the water distribution system, the same effect as using a straw to drink from a glass.
Backpressure can occur when the downstream pressure becomes greater than the supply pressure. This is normally not an issue with residential services unless a booster pump is in use for an irrigation system.

4. Why should I be concerned about cross-connection contamination?: Any unprotected or inadequately protected cross-connection on your premises could contaminate the potable water supply for your customers, employees and even neighboring homes and businesses. Severe illnesses have resulted from cross-connection contamination events that could have been easily prevented.

5. What is my liability?: You are responsible for all unprotected or inadequately protected cross-connections on your premises and liable for any damages or illnesses they may cause. In cases where business owners have been proven at fault for cross-connection contamination events, judges and juries have awarded plaintiffs substantial monetary damages.

6. What is my responsibility as a business owner?

Each cross-connection must be eliminated or properly protected by an approved backflow preventer. All work done on the internal plumbing system of your facility must be performed by a state-licensed plumber. Any changes to your plumbing must be approved by your local plumbing inspector.

For more information, please visit Cross-Connection & Backflow Prevention (LINK).

7. What does the law say about cross-connections?

Virginia Law 12VAC5-590-610 Owner Requirements:

Install an approved backflow prevention device if there is an existing or potential cross-connection.
All testable backflow prevention devices are required to be tested at installation or repair, then annually by a certified backflow testing company. The owner will be given a copy of the approved test results and is responsible for the submittal of all required forms to Spotsylvania County Utilities’ Cross-Connection Coordinator. All devices that fail testing or are otherwise non-compliant must be repaired or replaced and then retested.

For more information, please visit Cross-Connection & Backflow Prevention (LINK).

8. What is Spotsylvania County Utilities' role in backflow prevention?

Spotsylvania County Utilities is responsible for maintaining records on testable backflow prevention devices connected to the public water distribution system, enforcing state laws regarding proper installation/maintenance and sending out annual notices to property owners/responsible parties with testable backflow devices due to re-certification.

For more information, please visit Cross-Connection & Backflow Prevention (LINK).

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Utilities – F.O.G. – Fats, Oils & Grease

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1. What is FOG?: FOG stands for Fats, Oils, and Grease, all of which can severely damage your sanitary sewer system. Fats, oils and greases are natural by-products of the cooking and food preparation process. For more information about FOG, view the Fats, Oils & Grease page.

2. How does FOG impact the sewer system?

Fats, oils, and grease, known collectively as FOG, represent the most serious enemy of our sewer lines. FOG poured down the drains forms large, thick grease balls that accumulate inside sewer pipes. As the FOG builds up, it restricts the flow in the pipe and can cause untreated wastewater to back up into homes and businesses, resulting in high costs for cleanup and restoration.

Sewer FOG 1000x750

Important! When a sewer backup occurs to the private property, the homeowner or business owner is responsible for the cleanup.

If you suspect you have a sewer backup, remember to call Spotsylvania County Utilities first. A qualified technician will be dispatched to help you evaluate the problem. For more information, view the Report Sanitary Sewer Backup or Stoppage page.

For more information about FOG, view the Fats, Oils & Grease page.

3. Why shouldn't FOG go down the drain?

FOG sticks to the sides of pipes and eventually clogs them. This backs up the pipes and causes sanitary sewer overflows (SSOs), possibly in your home and yard, or into your business establishment. SSOs can release bacteria, viruses, and other pathogens that may be dangerous to human health. The sewage may be released into your home or business, or into our waterways, streets, and parks. SSOs are unpleasant and expensive to clean-up, and if they occur on private property, it is you, the property owner, who is responsible for the clean-up.

If the County is responsible for a clean-up, manpower and money are wasted on something that could have been avoided. The costs associated with SSOs are not limited to the public utilities clean up costs of containment, removal, and disposal of contaminated materials, emergency line cleaning, disinfectants, sampling and testing, record keeping and documentation, public notification, EPA and VDEQ enforcement actions. The non-direct costs may include media-related costs, property damages, public relations, insurance, exposure to untreated wastewater (pathogens and viruses), and decreased tourism.

4. What can I do to help prevent FOG damage?

Households and Businesses can help prevent FOG buildup in the sanitary sewer lines and mains. Here are some tips.

COOL IT. CAN IT. TRASH IT.

Do place cooled cooking fats, oils, and grease into a waxed food container such as a milk carton or container with a lid and dispose of it in the garbage.
Do scrape grease and foods scraps into a container or trash for disposal from:
- Cooking surfaces
- Dishes
- Pans
- Pots
- Utensils
Do wipe before washing. For greasy pans, pour the grease into a container and use a paper towel to wipe out the remaining grease in the pan prior to washing.
Do use baskets or strainers in sinks to catch the leftover food scraps. Empty scraps into garbage.
Do minimize the use of garbage disposals. Foods containing FOG can get caught in the plumbing and cause sewer backups.
Do minimize the use of dish soap when washing dishes. Dish soap emulsifies FOG and enables it to pass into pipes. It will later coagulate in sewer lines.
Do keep drains clean by pouring 1/2 cup of baking soda down the drain followed by 1/2 cup of white vinegar. Wait 10-15 minutes and then rinse with hot water.
Do speak with friends and family about the problem of FOG in the sewer system and how to keep it out.
DON’T
- Don’t put fats, oils, or grease down garbage disposals.
- Don’t pour fats, oils or grease down sink drains or into toilets.
- Don’t use hot water to rinse grease off cookware, utensils, dishes, or surfaces. Instead wipe out with a paper towel.

Sewer FOG Trash-it 645x284 Courtesy Goldstreet Design Agency Inc.

Photo Courtesy of Goldstreet Design Agency, Inc.

For more information, view the Fats, Oils & Grease page.

5. What should I do if I experience a sewer blockage or overflow?

First, call Spotsylvania County Utilities. View the Report a Sanitary Sewer Backup/Stoppage page.

If you suspect a sanitary sewer line or drain stoppage, or you are experiencing sanitary sewer backup or overflow, contact the Spotsylvania County Utilities department immediately. Be sure to contact Spotsylvania County Utilities first. A qualified technician will be dispatched to help you evaluate the problem.

Weekdays (excluding holidays) from 8 a.m. to 4:30 p.m., call 540-507-7300, Option 2
After-hours/weekends/holidays: call 540-507-7340 or call 540-507-7350

What to Do

If you are experiencing a sanitary sewage stoppage, sanitary sewer backup or overflow, do not run any water or chemical agents down the drains or plumbing lines until Spotsylvania County Utilities has had the opportunity to respond. Remember to call Spotsylvania County Utilities first. To learn more about our policies, please view the Reported Sewer Backup Policy (PDF).

What We Will Do

A qualified technician will be dispatched to help you evaluate the problem. They will determine whether the blockage is on your property or Spotsylvania County Utility property. If the blockage is occurring on County property and cannot be traced exclusively back to your property, then the County will work to repair the County infrastructure. If the blockage is on your property, you can consult with a plumber to fix the issue.

6. What do I do with the oil used in deep fryers at home?: Wait until the oil in your deep fryer at home has completely cooled and use a funnel to pour the oil into a container. If you are not planning to reuse the oil, seal the container tightly, and put it in the trash. Never pour oil down your home’s plumbing or into a storm drain.

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Utilities – Sanitary Sewer Lateral

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1. What is a sanitary sewer lateral?

A sanitary sewer lateral is a pipe that carries sanitary waste from the plumbing system in a home or business to the public sanitary sewer main. The upper sanitary sewer lateral is located on your private property while the lower sanitary sewer lateral and public sanitary sewer main is typically located in a public right of way (public streets) or a dedicated County easement located on private property. Sanitary sewer laterals are typically 4" to 6" in diameter and public sewer mains are 8" and larger in diameter.

The upper sanitary sewer lateral is an underground pipe that is part of your home’s plumbing. It is also referred to as a private sewer line or private sanitary sewer lateral. If you own your home, you also own the upper sanitary sewer lateral from the end of your home’s internal plumbing to the property line. You are responsible for maintaining your lateral, just like other pipes in your home.

service-lateral-maintenance_892x495

2. What is a sewer cleanout?: Many homes have sewer lateral cleanouts. A cleanout is a vertical pipe from an underground lateral to the surface. A sewer cleanout is a point of access where the sewer lateral can be serviced. It usually is 4" in diameter and has a tight-fitting steel or plastic cap over it. If you are not successful in locating your sewer cleanout, you either do not have one or it may be buried under dirt. A plumber can assist you with locating it. If your home does not have a sewer cleanout, you may want to add one as it allows you or your plumber quick access to stop costly sewage backups into your home.

3. Who is responsible for the maintenance of the private sewer lateral?

The property owner is responsible for all maintenance, operation, cleaning, repair, and reconstruction of the upper (private) sewer lateral from the building/house on the property to the property line.

service-lateral-maintenance_892x495

4. Why are defective sewer laterals a problem?: Broken sewer laterals can allow tree roots or debris into the pipe, which may cause blockages, building backups, or overflows in the environment. Leaking pipes can also allow wastewater to reach groundwater, which may contribute to water pollution.

5. Why is it important to keep rainwater from entering sanitary sewer laterals?: Defects and prohibited connections to private sanitary sewer laterals allow rainwater to enter Spotsylvania County’s public sewer system. This extra water costs more to treat and it may overload the public sewer system causing overflows. Improper connections include roof downspouts, groundwater sump pumps, foundation drains, and drains from window wells, driveways, etc.

6. How can you maintain your private sewer lateral?

Help protect your property and the environment by following these tips:

Maintain/repair your private sewer lateral to meet regulations and area plumbing codes.
Remove any prohibited stormwater connections.
Clear roots, grease, debris, or other blockages in the lateral all the way to the connection with the sewer main.
Know where your cleanout is for quick access to clear blockages or stop backups.
Keep your cleanout cap on and in good shape. This keeps out rain and debris that can cause blockages, backups, or overflows.
Eliminate F.O.G. (Fats, Oils and Grease) in your drains.
Do not use your toilet as a trash can. Only flush toilet paper.

7. Should you purchase sewage backup insurance?: Contact your insurance provider for details about coverage. Most insurance companies offer optional backup coverage on homeowner’s policies to protect your home from a potential sewer backup.

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Utilities – Sanitary Sewer Overflows

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1. What is a Sanitary Sewer Overflow (SSO)?: A Sanitary Sewer Overflow, commonly referred to as an "SSO." An SSO is an overflow of untreated or partially treated sewage from a sanitary sewer system.

2. Why do SSOs occur?

SSOs occur occasionally in almost every sewer system. Causes of SSOs include, but are not limited to:

Inappropriate materials placed into sewer, such as fats, oils and grease (FOG) and some household products such as baby and facial wipes, sanitary pads and tampons. All of these can create blockages.
Tree roots and/or excessive stormwater or groundwater entering sewer lines through defects or cracks
Inappropriate connections such as sump pumps, roof gutters and downspouts, foundation drains and area drains
Power loss
Equipment failures and breaks
intentional acts of vandalism
Heavy rainfall and natural disasters

3. What should I do if I encounter an SSO?

You should avoid contact with any water or other contents released from the sanitary sewer system as a result of an SSO and immediately report it to Spotsylvania County Utilities.

8:00 a.m. - 4:30 p.m., Monday through Friday: Please dial (540) 507-7300, Press Option 2.

After business hours, weekends and holidays: Please dial (540) 507-7340 or (540) 507-7350.

4. What does Spotsylvania County Utilities do to reduce the potential of SSOs?

Spotsylvania County Utilities has invested significantly and continues to invest in sewer improvements to reduce the likelihood of SSOs by:

Cleaning and maintaining the sewer system.
Reducing infiltration and inflow of stormwater and groundwater into the sanitary sewer through rehabilitating and repairing broken or leaking lines.
Enlarging or upgrading sewer lines and pump stations.
Eliminating buildup of fats, oils and grease (FOG) from the sewer system.
Educating the public on how FOG, wipes and other household products can clog sewer lines.

5. Is it possible to totally prevent SSOs?: Unfortunately, overflows cannot be prevented entirely. The EPA writes that "a few SSOs may be unavoidable. Unavoidable SSOs include those occurring from unpreventable vandalism, some types of blockages, extreme rainstorms, and acts of nature such as earthquakes or floods."

6. Does Spotsylvania County Utilities report SSOs to regulating and enforcing agencies?: The Virginia Department of Environmental Quality (VDEQ) requires that all SSOs greater than 1,000 gallons be reported to the Department within 24 hours of discovering the SSO has occurred. Regardless of the size of the SSO, VDEQ also requires that any SSO that reaches a body of water and/or that results in a fish kill be reported. In addition, VDEQ requires that the area of a reportable SSO be marked with signs for at least seven days that the area has experienced an SSO. Finally, VDEQ maintains a Pollution Response Program (PREP) database, which is accessible to the public. This database shows all open SSO cases throughout the state, as well as a five-year period of record for closed SSO cases.

7. What can I do to help prevent SSOs?

You can help prevent SSOs. Here are a few tips:

Keep drains and sewers clear of fats, oil and grease (FOG), which coagulates in sewer pipes and can cause blockages. FOG should never be poured down sink drains or into toilets or garbage disposals. Instead, pour FOG into a covered disposable container and put it in the trash. For more information, please visit Fats, Oils & Grease (LINK).
Though baby and facial wipes may claim to be "flushable," they often do not break down as they travel through household pipes and the sanitary sewer system and can lead to clogs and SSOs.
Some older homes, businesses and developments have improper connections to the sewer system, which include, but are not limited to roof downspouts, sump pumps, area drains and similar features. Check around your house to ensure storm water is not draining to the sanitary sewer system. If you are concerned that you may have an improper connection, contact Spotsylvania County Utilities immediately at (540) 507-7300, Press Option 2.
Make sure your sewer cleanout cap is securely fastened. Cleanouts are access points for the sanitary sewer line that serves your home.

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Utilities – Water Main Breaks

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1. What is a water main break?

A water main is an underground pipe that delivers water to the customer’s water service lateral/pipe. If a hole or crack develops in the pipe, the water will typically find its way to the surface. Because the water main is under pressure, water will continue to flow until the break is repaired.

2. How do I report a water main break?

If you notice water leaking or pooling on a street, please call Spotsylvania County Utilities. If the street is within the Spotsylvania County Utility service area, a qualified technician will be dispatched to evaluate the problem. View the Report a Water Main Break page.

8 a.m. - 4:30 p.m., Monday - Friday: 540-507-7300, Press Option 1

After business hours, weekends, holidays: 540-507-7340 or 540-507-7350

3. What causes water main break?: Fluctuations in water and ground temperatures, the corrosiveness of soil, and the age and condition of a pipe can cause water main breaks. Pipes can also break if they are accidentally struck by heavy equipment or digging.

4. How does Spotsylvania County Utilities repair a water main break?

Before repairing a break, Spotsylvania County Utilities contacts Virginia 811 to locate and mark other utility lines (electric, gas, cable, etc.) that may be in close proximity to a damaged water main. After determining the exact location of the water main break, a Spotsylvania County Utility repair crew uses heavy equipment like a backhoe to excavate the affected area. If water needs to be turned off for a water main break repair, customers will receive little or no notice. The water can flood streets and private property causing damage and safety hazards and must be controlled as quickly as possible.

If a water main break is repaired beneath a roadway, the crew will cover the excavation site with gravel and sometimes a temporary asphalt patch. Depending on weather conditions, a Spotsylvania County Utility contractor will repave the impacted section of the road within six to eight weeks.

5. How long does it take to repair a water main break?: Factors such as type, size, and location make each water main break unique. As a result, the length of time required to complete each repair varies.

6. How do we determine which breaks to repair first on any given day?: Spotsylvania County Utilities first repairs breaks that could cause the most damage or hardship. Breaks that affect a large number of people (i.e. entire subdivisions, apartment blocks, etc.), or institutions (i.e. hospitals, personal care homes, schools, etc.), or traffic on major roads will be the top priority.

7. What should I do when my water service is restored?

After a water main break in your area has been repaired, you may experience pockets of air in your plumbing and some cloudiness or discoloration in your water. Running cold water from a bathtub faucet for five to ten minutes should clear your lines of any air or sediment. Be sure to run the cold water from the highest level of the house and we recommend a faucet that does have an aerator screen.

If your faucet continues to sputter or your water remains cloudy after you run cold water through the tap, please call Spotsylvania County Utilities for assistance.

8 a.m. - 4:30 p.m., Monday - Friday: 540-507-7300, Press Option 1

After business hours, weekends, holidays: 540-507-7340 or 540-507-7350

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Utilities – Water Quality

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1. Where can I find Spotsylvania County Utilities' Water Quality Reports?: For the most up-to-date Water Quality Reports, visit the Water Quality Reports page annually. Water Quality Reports are posted at the beginning of June for the previous year.

2. Who makes the rules and regulations for drinking water?

Regulations are made by both federal and state agencies. The Safe Drinking Water Act (SDWA) passed by Congress in 1974 and amended in 1986 and 1996 is governed by the United States Environmental Protection Agency (EPA).

Within the EPA, the Office of Ground Water and Drinking Water administers the drinking water program under the Public Water Supply Supervision Program. Their functions include:

Setting the maximum contaminant levels (MCLs) for contaminants in drinking water and setting other requirements to ensure that drinking water is safe.
Delegating primary enforcement responsibilities to the states. Monitoring state activities to ensure that regulations are being met.
Operating the program in states that have not accepted primary enforcement responsibility.
Providing technical assistance to the states.

Provided for int he SDWA is the intent that states accept primary responsibility for enforcement of their drinking water programs. Under these provisions, each state must establish requirements for public water systems at least as stringent as those set by the EPA. In Virginia, the agency is the Virginia Department of Health (VDH).

In addition to the SDWA, the EPA has promulgated several specific rules to address various types of water contaminant problems. Some of these rules are: Surface Water Treatment Rule, Total Coliform Rule, and the Lead and Copper Rule.

3. What is the source of my drinking water?: The water systems owned by Spotsylvania County Utilities are

4. How is bacteria that cause disease kept out of drinking water?

Chemicals called disinfectants are added to drinking water at the treatment plants. Chloramines, the combination of ammonia and chlorine, form a stable bond that keeps a disinfectant residual throughout the entire distribution system. During the spring months, Spotsylvania County Utilities performs annual flushing with free chlorine instead of chloramines. Free chlorine is strong disinfectant that aids in the disinfection of the flushed water mains.

Helpful Links:

Annual Water Main Flushing

Water Quality Reports

5. How "hard" is Spotsylvania County Utilities water?

For more information about Spotsylvania County Utilities water, visit: Water Quality Reports (LINK).

6. Is it safe to drink water from a garden hose?: Substances used in vinyl garden hoses to keep them flexible can get into the water as it passes through the hose. These substances are not good for you or your pets. There are hoses made with "food grade" plastic that will not contaminate the water. Check with your local hardware or kitchen supply store for this type of hose.

7. Can water straight from the tap be used in home kidney dialysis machines?: Tap water must go through further treatment in order to be sued in a dialysis machine. Because the water comes into close contact with a patient’s blood, several substances like fluoride and chloramines must be removed from the water before it can be used. In general, it is the responsibility of the medical director of the dialysis unit to ensure and monitor the quality of the water used in dialysate.

8. Is it okay to use water from the hot water tap for drinking, cooking or making baby formula?: Hot water generally comes from a hot water heater that may contain impurities that should not be ingested. Some of these impurities might be metals from household plumbing that are concentrated in the heating process. Additionally, these impurities from the household plumbing are absorbed more rapidly in hot water than cold water, causing the amount of impurities to be higher in hot water.

9. Can I store drinking water indefinitely and continue to be safe to drink?: The disinfectant in drinking water will eventually dissipate even in a closed container. If that container housed bacteria prior to filling up with the tap wear, the bacteria may continue to grow once the disinfectant has dissipated. Refrigeration will help slow bacterial growth, but it will not stop it.

10. Do I need to treat the tap water in any way before I place fish in an aquarium?

The chlorine in the water distributed by Spotsylvania County Utilities can be harmful to fish if not removed before placing in your aquarium. The County uses two types of chlorine: Free chlorine from March through May as part of our annual flushing program and chloramines, which is a chlorine and ammonia mixture. Consult with your local pet store on methods to remove chlorine and chloramines.

To learn more about the flushing program that takes place in the Spring, please visit the Annual Water Main Flushing Program page.

11. Why does tap water sometimes look milky or opaque?: During the time of year when the water coming into the house is colder than the temperature inside the house, this phenomenon can occur. Cold water holds more oxygen than warm water does; consequently when the cold water from the water mains outside comes inside our warm homes and the water begins to warm, the oxygen has to escape. It does so through air bubbles which makes the water look milky. A visual example of this is to run water into a clear container, then the phenomenon described is occurring. The air bubbles are moving from the bottom to the top of the container to escape into the open atmosphere.

12. Why do my ice cubes have white particles in them?: Ice cubes freeze from the outside in. Ice is formed from pure water (hydrogen and oxygen); therefore, minerals such as calcium and magnesium normally found in the water sometimes end up as visible particulates in the core of the ice cube. The white particles are not toxic.

13. What is the white residue that sometimes builds up on coffee pots, irons, shower doors, glassware and cookware?: The white residues are minerals that are found in water such as calcium. Over time and repeated water use, there may be build-up of the minerals on any item the water comes in contact with. There are commercial products that can be purchased to rid the surface of mineral build-up.

14. What is the pink stuff in my toilet, shower or pet's dish?

The pink/orange stains in the toilet are most likely bacteria called Serratia Marcescens. This type of bacteria is most frequently observed in toilet bowls, on surfaces in shower stalls, inside dishwashers, on tiles, in sinks, and in pet water dishes.

The bacteria will grow in any moist location where phosphorous containing materials or fatty substances accumulate. Serratia can grow in toilets where the water is left standing long enough for the chlorine residual disinfectant to dissipate. Serratia will not survive in chlorinated drinking water. To remove the bacteria in your toilets, clean them with bleach.

15. Why does my water have a stronger chlorine smell in the Spring?

During this period of time, normally March through May, a slight change is made in the water treatment process in an effort to facilitate an effective flushing program. Throughout the year, chloramine (ammonia and chlorine) is added to the water as the primary disinfectant. During the Annual Water Main Flushing program in the Spring, chlorine is added in an uncombined state, commonly referred to as free chlorine. Free chlorine is a more aggressive disinfectant, and this temporary change in the water treatment process helps prevent bacteria from becoming overly resistant. Depending on your location within the distribution system and usage patterns, it could take up to a week for your drinking water to transition from combined to free chlorine at the beginning of March, or from free chlorine to combined chlorine at the beginning of June.

To learn more, visit the Annual Water Main Flushing Program page.

16. Who controls my water quality?

The Environmental Protection Agency sets national standards to protect public health. These standards are enforced in our state by the Virginia Department of Health (VDH). On a monthly and yearly basis, we submit water quality test results to VDH assuring them we are providing water that meets all safe drinking water standards. In addition, if there were ever a serious water quality problem, we would notify VDH immediately, as well as our customer, and work collaboratively with VDH to take prudent and corrective action.

Spotsylvania County Utilities consistently tests and monitors the water to make sure that it meets or exceeds the EPA’s safe drinking water standards.

17. What is the rotten egg or sulfur smell?

A rotten egg or sulfur smell usually indicates bacteria growing in your drain or hot water heater. Disinfect the drain with a household-cleaning agent such as bleach. Next, run the cold water for a while. Fill a cup of cold water from the sink where you notice the odor, take the cup to another room to determine if you smell the odor in the cup of water. If you still detect the odor, it may be in the water heater. Most manufacturers recommend flushing their hot water heaters annually. Please check your manufacturer’s owner’s manual.

Another cause for odor is a dry trap. Water traps, sometimes called P-traps or S-traps, are commonly located near floor drains and laundry tubs and are underneath every sink in the house. They work trapping water inside the curve and blocking sewer gas from traveling back into the house. If the trap is dried out, the sewer gas has a clear path in the house. If the smell is coming from a sink, run the water for a few seconds to restore the water in the trap. If the smell is coming from a floor drain, pour a pitcher of water down the drain the restore the proper function. Traps dry out when they have not been used much, the air in the house if very dry, or there is a leak somewhere before the trap.

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Utilities – Water Service Lateral

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1. What is a water service lateral?

The water service lateral is an underground pipe that is part of your home’s plumbing. It is the pipe that runs from the County’s water supply into the home or business. For residences, this pipe is usually 1" in size and runs from the home to the meter barrel where the water meter is installed. If you own your home, you also own your lateral from the end of your home’s internal plumbing to the connection with Spotsylvania County’s water distribution system. Your water service lateral is generally referred to as a private line or pipe. You are responsible for maintaining your lateral, just like other pipes in your home.

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2. Who is responsible for the maintenance of the private water service lateral?

The property owner is responsible for all maintenance, operation, cleaning, repair, and reconstruction of the private water service lateral from the building/house to the point of connection with the homeowner’s side of the water meter.

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3. I need to find my water service lateral, shut-off valve, and my pressure regulator. Can Spotsylvania County Utilities locate them for me?

Spotsylvania County Utilities does not have any information about the plumbing to your home or inside your home. We do not have records with regard to how your plumbing lines are run, where your shutoff valve is, or where your pressure regulator might be. We did not install it and do not govern the plumbing code in Spotsylvania County.

Please keep in mind, if you call Virginia 811, the County’s infrastructure, as well as other utility companies’ lines, will be marked. No private lines are marked.

4. I have questions about my own plumbing or I want to check out what my plumber is telling me. Can Spotsylvania County Utilities answer my plumbing questions?: Spotsylvania County Utilities' personnel are not plumbers and can not answer plumbing questions. It is advised that you contact someone that knows about plumbing or plumbing professional. You may also find it helpful to visit Adopted Codes for Spotsylvania County.

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Utilities – WaterSmart

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1. What is WaterSmart?

Spotsylvania County recently partnered with WasterSmart Software to offer our residents a modern digital portal where you can access detailed information about your household or business water use.

WaterSmart’s online customer portal offered by Spotsylvania County Utilities allows you to:

Track your water use
Set alerts for possible leaks or unusual usage
Provide you with personalized tips on saving water
Allows you to set communications preferences

To register for this free service, visit: https://spotsylvaniava.watersmart.com/index.php/welcome. You will need your 12-digit water account number and zip code to register.

2. What is the WaterSmart Software Program?

Spotsylvania County Utilities is proud to partner with WaterSmart Software, Inc. to provide customers with an innovative engagement portal and tailored home water reports to learn more about their water usage and ways to save water and money. With WaterSmart, your data is securely hosted in the Amazon Web Services (AWS) Cloud. WaterSmart’s application servers are protected by state-of-the-art building access controls, video surveillance, and 24x7 on-site security. And, AWS’s facilities and security procedures are regularly subject to independent 3rd party reviews and certifications.

HIGH AVAILABILITY

WaterSmart creates daily backups of your data, and they regularly validate their documented restore and failover procedures. As an AWS customer, their servers are connected to multiple high-performance networks, uninterruptible power supplies, backup diesel generators, fire-safety systems, and a full-time operations staff to take care of any hardware problems.

SECURE AUTHORIZATION & AUTHENTICATION

WaterSmart supports SSL-encryption, uses best-practice password cipher policies, and maintains portal access logs to maximize your customers’ online security. WaterSmart’s Utility Analytics Dashboard employs role-based authentication to provide variable levels of access to administrators in the organization. WaterSmart monitors access through their engagement reports, or export the data to the reporting platform of our choice.

DATA SEPARATION

WaterSmart provisions each utility customer with its own private database schema and FTP space, eliminating the possibility of data corruption, entanglement, or privacy breach caused by data source co-mingling. Your utility and customer data is never available or visible to any other utility or their customers.

ACCESS CONTROL

WaterSmart’s servers and your data are only accessible via SSH public/private key-pair authentication. Each key-pair is individually assigned to a WaterSmart employee to ensure safe provisioning and access control procedures. In addition, each WaterSmart staff member is required to sign a non-disclosure and confidentiality agreement prior to employment.

PRIVACY & TRUST

WaterSmart faithfully adheres to their publicly posted Privacy Policy. They do not share personally-identifiable customer information with anyone without your prior authorization, period. They believe in providing transparency with their partners and pledge to notify their customers if problems arise, and to work with them to solve problems for the long term.

3. How do I register or log into WaterSmart Customer Portal?

To register:

Go to: https://spotsylvaniava.watersmart.com/index.php/welcome
Click on Login
Input your 12-digit Water Account number from your billing statement and Zipcode
Walk-thru the automated registration flow.

Once you complete the registration, you can sign up for alerts so that you can stay informed about leaks and other high usage events at your property address. Also, remember to check back periodically for new features in the portal.

4. How should I use the WaterSmart Customer Portal?: The WaterSmart Customer Portal is a resource to help you better understand and manage your water use. It provides you with a social comparison, helps you track your use, and offers personalized recommendations for the most effective ways to save water.

5. How do I customize my WaterSmart Customer Portal profile?

You can customize your Customer Portal profile through the household Profile. You can find the Household Profile in the drop-down menu under your name in the right-hand corner. The Household Profile will ask specific questions about your household like:

How many people live in the house?
How many toilets are in the household?
Do you water your grass?
How big is your yard?

Completing the Household Profile will improve the relevancy and accuracy of the Home Water Report generated through the portal.

6. What is the Home Water Report that I receive from my WaterSmart Customer Portal?: WaterSmart generates Home Water Reports for customers that have registered through the WaterSmart Customer Portal. These reports are base on your water usage from monthly meter readings. This report is no a bill. These reports show your usage for a specific billing period, broken down into various ways, including gallons per day (GPD is an average of the gallons used in that period divided by the number of days in that period). These reports also show the water usage for that billing period compared to the same billing period in previous years, if the billing history is available. The Home Water Report will make suggestions on how to reduce your usage. Information about upcoming events are also included in the Home Water Reports.

7. How am I being compared to other households on the Home Water Report?: Efficient household use is generally calculated as the 20th percentile of water use within a group of customers with similar characteristics who are grouped together for comparison. Average water use is generally calculated as the median of water use within similar groups. These groups are based on the number of occupants within a residential property, the size of the property’s irrigable area, and the type of residence. Other characteristics can be used to define the groups as well, such as geographical area.

8. Do I really use this much water?

A number of activities can lead to an increase or decrease in water usage over a period of time. Increases can possibly stem from guests in town, filling up a hot tub or pool, leaks inside or outside the home, or turning on the irrigation system in the summer. Decreases in water usage could potentially result from installing high efficient appliances, reducing irrigation schedules, fixing leaks, or members of your household moving out.

Curious about your usage? Feel free to call your Customer Service team at 540-507-7300, Press Option 1, or email us at [email protected].

For your own information, check out the list below of various activities that consume an average of 100 gallons of water:

78 high-efficiency toilet flushes
10 five-minute showers
5 loads of laundry with efficient (HE) machine
8 minutes running one small sprinkler zone
2 days of evaporation from an uncovered pool

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Zoning

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1. How can I find the zoning of my property?: For a quick reference, you can use the Interactive Web-Based Geographic Information System (GIS). Enter either the property’s address or tax parcel number in the search bar, click “map it” on the left-hand side of the results screen, and then once the map is visible, scroll to and select the “zoning” layer under the layers tab on the top right-hand drop-down menu. To confirm zoning details, please contact the Zoning office at 540-507-7434 or via email. The official zoning map is the only official source of zoning information.

2. Is a permit needed for a small garden shed? What about an agricultural/farm building?

All structures regardless of size require zoning approval, and also must meet setback requirements from property lines for the particular zoning district. Sheds and similar structures that are 256 sq. ft. or larger also require a building permit and potentially an environmental codes review. Applicants should contact the Permit Center for the appropriate application form(s).

Buildings such as silos and pole barns, which are used solely for agricultural/farm use, are considered “farm exempt structures.” Farm exempt structures are permitted in the A-2, A-3, R-A and Ru zoning districts. A property must be at least 2 acres if the structure is used for non-livestock-related agricultural purposes, and at least 5 acres if used for livestock-related purposes. Farm exempt structures generally shouldn’t have living space or living facilities within them. Applicants for these should complete and submit the Farm Exempt Structure Form along with the permit application. Please note that completion of the form does not guarantee approval.

3. What are the regulations for keeping chickens at my house?

Chickens (roosters are not permitted) may be kept outside of any residence in the R-1, R-2, R-3, R-R, V, and PDH zoning districts (residential districts). They may also be kept outside of any residence on lots smaller than 5 acres in the A-2, A-3, Ru, R-A, and PRR zoning districts (agricultural districts). All are subject to the requirements of Sec. 23-5.3.2(f), Sec. 23-4.14(1:4), and Sec. 23-5.2.3(6) of the Zoning Ordinance. The number of chickens allowed is based on the size of the property, up to a total of 6 chickens. Please note that for lots in these agricultural districts which are 5 acres or larger, the keeping of chickens is permitted as “agriculture” and is not subject to these requirements.

Those interested in keeping chickens should complete and submit the Application for Keeping of Domestic Laying Hens as Accessory Use. An approved “Coop Certificate” is required in order to keep chickens.

4. Can I keep bee hives at my house?: The County does not regulate or prohibit the keeping of bee hives at any residence, provided they are solely for personal use. If there is any commercial enterprise associated with the hives, including the selling of honey, either a home occupation permit or home enterprise permit is needed.

5. Am I allowed to keep farm animals on my property?: Livestock and farm animals (including horses, goats, llamas/alpacas, roosters and other fowl, etc.) are permitted in zoning districts in which “agriculture” is listed as a permitted use in the Zoning Ordinance for the particular district. Lots must also be at least 5 acres in size. No permit is needed to keep animals, but a farm exempt structure permit may be needed for any enclosures or associated structures.

6. Are there any restrictions on how tall the grass in a yard can be?: Yes, but only for certain properties. For lots within residential subdivisions which are developed and unoccupied, or for lots which are undeveloped, grass cannot exceed 15” in height. For undeveloped commercially-zoned lots, grass within 125’ of any adjacent occupied structure or within 100’ of any adjacent road cannot exceed 15” in height. For any lot smaller than ½ acre which has an occupied dwelling, grass cannot exceed 12” in height.

7. How many inoperable or junk vehicles are allowed on a property?

For properties smaller than 2 acres, 1 inoperable/junk vehicle may be kept. For properties 2 acres or larger, 2 inoperable/junk vehicles may be kept. All such vehicles must be shielded from view from neighboring properties with either a form-fitting vehicle cover (tarps do not meet this requirement), a min. 6’ opaque landscaping hedge, or a min. 6’ opaque fence. An inoperable/junk vehicle is any vehicle which cannot move under its own power, OR is disassembled or in a state of repair for 60+ days, OR does not have a valid license plate, OR does not have a valid inspection sticker (not including registered and licensed antique vehicles). See Sec. 12-20 of the County Code for the complete code requirements.

Please note these requirements do not apply to industrially-zoned properties, nor do they apply to businesses engaged in properly-permitted vehicle repair unless such vehicles are outside of a structure in a state of repair for 60+ days. They also do not apply to any property upon which the vehicles are contained within a properly-permitted, fully-enclosed structure.

8. Are there permit, height, or location requirements for fences?: Yes; see Sec. 23-5.2.2(3) of the Zoning Ordinance. Generally speaking, residential fences cannot exceed 10 feet in height, except in the front yard where the limit is 4 feet. Under typical circumstances, zoning approval is not needed for fences, nor is there a requirement that the “pretty” side of a fence face a certain direction. Barbed or electrified fences have special restrictions. Corner lots have special "sight distance" restrictions at the intersection of the streets. Property owners are encouraged to contact Zoning staff with any fence-related questions.

9. Where can I find a plat of my property?: Official plats of properties are recorded in the Records Department of the Spotsylvania County Circuit Court located at 9107 Judicial Center Ln, Spotsylvania, VA, 22553. Not all properties will necessarily have a plat or survey of their current boundaries. If you need a current survey of your property, you should contact a private surveyor or engineer. The County does not survey property.

10. What are the requirements for mobile food trucks?: Food trucks are allowed to operate on commercially-zoned property on a temporary basis (i.e. they must leave when food service is complete). Zoning approval is not needed, but operators should check with the Virginia Department of Health regarding permit requirements as well as the Spotsylvania Commissioner of Revenue regarding business licensing. Operators who wish to park their truck(s) at their residence in the County when not in use are directed to apply for a home occupation permit or home enterprise permit.

11. Can I operate a daycare in my home?: The Virginia Department of Social Services (DSS) is the main licensing and regulatory authority for home daycares.

12. What are the regulations for home-based businesses?

Spotsylvania County permits businesses to be conducted from homes under certain circumstances. The less intensive “home occupation” is permitted in all zoning districts in which residential uses are permitted. The more intensive “home enterprise” is permitted in all zoning districts in which residential uses are permitted except for R-8, R-12, MU-1, and MU-2; a Special Use Permit is required in those districts. Home enterprises are not permitted in the R-MHP district.

Home-based businesses permitted by the County are subject to all applicable licensing requirements, including obtaining a business license from the Spotsylvania County Commissioner of Revenue. They are also subject to the nuisance and miscellaneous offences regulations in Chapters 13 and 14 of the County Code of Ordinances. It should be noted that home daycares with 4 or fewer children as well as group homes/assisted living facilities for 8 or fewer persons with disabilities are not considered home-based businesses for the purpose of zoning regulations; they are separately regulated by the Commonwealth of Virginia Department of Social Services.

13. Is there a restriction on how many people can live in a house?: Yes; both the Building Code and the County’s Zoning Ordinance restrict occupancy of a dwelling based on several factors. See https://www.spotsylvania.va.us/273/Overcrowding.

14. What type of approval is needed to host events?: See: https://www.spotsylvania.va.us/547/Special-Events. Concerts and music festivals, or any event which is primarily outdoor music-focused, require approval from the Board of Supervisors. Other events may be permitted with an approved Temporary Use Permit, the application for which can be requested from the Permit Center. Questions about permanent events facilities should be directed to Zoning staff.

15. Am I allowed to shoot guns on my property?: The discharging of firearms within any subdivision is prohibited pursuant to Sec. 14-8 of the County Code. Otherwise, the discharging of firearms is subject to all other local, state, and federal laws. To confirm if your property is within a subdivision, please refer to the County’s Subdivision GeoHub Viewer. Please note that the “Divisions of Land” layer available on the County’s online GIS should not be used for this purpose; it is a different dataset.

16. What are the zoning requirements for solar panel installations?

All rooftop solar installations require approval from the Zoning office. Rooftop solar panel installations which are installed flush or flat against the roof are not subject to maximum height requirements of the zoning district, and may cover the entire roof (subject to Building Code offsets, spacing, and other requirements). Any panels/arrays which are installed on angled mounts such that they are not parallel with the roof are subject to maximum height requirements of the zoning district if they cover more 25% of the total roof area; under this threshold they are exempt. Along with the building permit application, drawings should be included which demonstrate the type of installation, location of the panel arrays on the roof, and the total roof coverage ratio. Any angled-mount installation must include height information.

Ground-mounted solar arrays are considered accessory structures and must meet the setback and use requirements typical for all accessory structures. There must be a structure on the property being served by the panels in order to for a permit to be approved for ground-mounted solar. Please note this does not apply to utility-scale solar (i.e. solar farms), which is permitted via Special Use Permit.

17. Where can I find commercial sign requirements?: All commercial signage is governed by County Code Section 23-5.8.2 and County Code Section 23-5.8.5. If the property is located within the Highway Corridor Overlay District (HCOD) all commercial signage is governed by the HCOD standards found in County Code Section 23-7.6.9. To confirm whether the property is located within the HCOD, please visit the Interactive Web Based Geographic Information Systems (GIS) Mapping system. Simply enter the property’s address or tax parcel Identification (ID) number and view the details tab.

18. How do I request a zoning confirmation letter?: See the Zoning Confirmations & Determinations page on the County website, and complete the Zoning Confirmation Letter application. The completed application, required fee, and any supporting materials should be submitted through the Permit Center, which processes the application and routes it to the Zoning Office for review. Submittal and payment instructions are available on the application. Please note that we strive to complete requests within three weeks, but may ultimately take up to 90 days. Applicants are advised to plan accordingly. Incomplete applications are not accepted.

19. Who do I contact for a Freedom of Information Act (FOIA) request?: Email Paulette Mann, the Records Custodian for the Planning & Zoning Office for information requests.

20. How can I request a "no-wake" buoy on Lake Anna?: Sec. 14-13 of the Spotsylvania County Code governs regulatory markers on Lake Anna. Anyone interested in applying should send an email to [email protected] with a request for the application and process information. Buoys are regulated by the Virginia Department of Wildlife Resources (DWR), but the application and approval process is administered by the County. Applications are reviewed by the Zoning Administrator, Lake Anna Advisory Committee, the County Administrator, and the Board of Supervisors' member who represents the affected voting district. An approval/denial recommendation is made to DWR which will ultimately approve or deny the request based on the justification provided. Click here for the application and here for steps to apply for a buoy.

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Zoning - Floodplain FAQ

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1. Who is responsible for changing the flood risk maps?: The Flood Insurance Rate Map (FIRM) update is administered by FEMA. FEMA is responsible for drawing and revising the maps and will adjudicate all appeals. Inquiries seeking technical guidance regarding appeals are directed to the FEMA Map Information eXchange (FMIX), toll free, at 1-877-FEMA-MAP. Spotsylvania County has participated in the review of the flood hazard data collected to prepare the updated maps and reviewed and commented on the preliminary maps once released. Spotsylvania County is responsible for public outreach and will serve as a point of contact for citizens with questions regarding the process.

2. My house is not within the newly mapped high risk flood area, am I required to get flood insurance?: The flood insurance federal mandate only applies to structures being mapped into the high risk flood zone with federally-backed mortgages. If you have a federally-backed mortgage on your home and the new maps identify your home within the high risk flood zone, flood insurance is required. However, other mortgage lender requirements may be more stringent. If a portion of your property is being mapped into the floodplain but your house is not, your mortgage company may still require flood insurance. Please note Spotsylvania County does not regulate, require, administer, or provide flood insurance.

3. How much will flood insurance cost?: Contact your insurance provider for more information about this program or contact the National Flood Insurance Program (NFIP) Directly for a referral at 1-800-638-6620. Anyone who elects to purchase flood insurance prior to the preliminary maps becoming effective are eligible for NFIP’s Preferred Risk Policy, which is at a reduced rate. In order to secure the reduced rate, the insurance must be purchased no less than 30 days before the New Flood Insurance Rate Map becomes effective and flood insurance requirements take effect. The timeline may change but currently the maps are slated to become effective April of 2023.

4. My insurance provider does not offer flood insurance, what do I do?: If your insurance provider is unaware of the Preferred Risk Policy or if they do not offer flood insurance, contact the National Flood Insurance Program (NFIP) Direct for a referral at 1-800-638-6620.

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