Broadband, Telecommunications and Cable Commission
The next Broadband, Telecommunications and Cable Commission meeting is scheduled virtually on April 8, 2021 at 7:00 p.m. via WebEx Meeting.
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The Spotsylvania Broadband, Telecommunications and Cable Commission is an advisory group to the Board of Supervisors. The Commission promotes and encourages compliance with the franchise agreement among the cable companies operating within Spotsylvania County, reviews and advises the Board on cable, telecommunications and local infrastructure issues, and promotes the use of PEG channels to keep citizens informed.
The purpose of the Commission is to review citizen complaints, advise the Board of Supervisors regarding advancing technology and opportunities for improvements, increase public participation and awareness, and monitor activities. The Cable TV Commission Information sheet has more information.
Cable Vendor Information
For any cable services you may need, you may reach the providers as follows:
- Comcast at 800-XFINITY (934-6489), or via their website at http://www.comcast.com
- Cox Cable at 540-373-6343, or via their websites at http://ww2.cox.com/residential/northernvirginia/home.cox or http://ww2.cox.com/residential/support.cox
- Verizon FiOS at 1-800-VERIZON, or via their website at https://www.verizon.com/local/virginia
Other Options - TV Service
DIRECTV Resource at 1-855-463-7359
Each Cable Commission member represents a district in Spotsylvania County and has been appointed by your Board of Supervisors to help the citizens with any questions they may have regarding the Franchise Agreements between the providers and the County. County District Map.
The County also offers a Cable Complaint telephone line for you to call if there are any issues with your service that you are unable to resolve directly with a provider. You must attempt to resolve your issue with your service provider prior to contacting our Cable Complaint line. You may either call the Complaint Line at 540-507-7560 and leave your name, address, phone number and a brief message for a return call; or you can email the County at [email protected] with your complaint. The County office will contact the local cable company about your complaint, and your complaint will be added to the County’s Complaint Log for your Commission member to be aware. The cable providers are responsible for following up with you and the County to help resolve your issue.
Chairperson: Herbert Pritchett
Day and Time of Meetings: Second Thursday of every month at 7:00 p.m.
Location: Board of Supervisors Room, 9104 Courthouse Road (Holbert Building), Spotsylvania