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General Information (Main):
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540-507-7300
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If you are experiencing a water or sewer emergency (during normal working hours):
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540-507-7300 - option 0
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Emergencies (After Hours/Weekends/Holidays):
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540-786-2364
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Customer Service (to establish service, discuss your water/sewer bill or change existing service):
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540-507-7300 - option 1
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Engineering:
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540-507-7306 (Brent Elam)
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Water/Sewer Availability Questions:
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540-507-7310 (Henry Washington)
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For details/status on Capital Improvement Projects:
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540-507-7305 (Wayne Brooks)
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Division Director - Field Operations:
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540-507-7323 (Larry Brewer)
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Wastewater Operations:
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540-507-7362 (Doug Crooks)
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Waterworks Operations:
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540-507-7304 (Chris Edwards)
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Before you perform construction that requires digging, call Miss Utility:
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1-800-552-7001
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